Rocket Pro Support Team Reviews

Rocket Pro Support Team's Reviews

Buddy Cuervo
Katie was extremely courteous and helpful. She was always checking on us; as well as, making sure we had everything we needed in a timely manner. Katie was always available and made sure our questions were always answered quickly. She was also very willing in assisting us get our documents uploaded. Thank you Katie for all your hard work, you were amazing.
Lynn Thornton
Evan was very helpful and spent a great deal of time personally walking me through the online process. He was very knowledgeable and answered all of my questions. He kept me informed and explained what to expect each step of the way. This was a very easy and quick experience.
David Finley
Kimberly was very knowledgeable and handled everything in a timely manner.
Ernest Sims
Evan was great! Will recommend all my family and friends to him.
Ron Smith
A pleasure to work with. Despite the process being primarily online there were a few items that required telephone interaction. Katie was very friendly, helpful, and personable while remaining very professional. She returned calls promptly and provided excellent advice and assistance. Thank you Katie!
Mathew Fleming
Evan is Professional and makes you want to work with Rocket Mortgage. We had been approved by our prior lender for our new home purchase but we went with Rocket Mortgage -- in large part because of the quick top notch support he provided.
Judd Kaiser
Katie was extremely pleasant to deal with. Communication was on time and clear at all times.
Jessica Downs
Ryan always went out of the way to make himself available to answer any questions that I had. With this being my first loan experience as well as my first home buying experience, Ryan was a huge help in helping me to understand the process.
Shelley Owens
Kim was a pro throughout the entire process. Not only a pro, but responsive, thorough, patient, thoughtful and she certainly knew "her stuff." I never felt pressured or uncomfortable and I knew Kim always had my best interests at heart. I would highly recommend her.
Dorothy Hermes
Extremely courteous at all times. Kim went out of her way to make sure we were comfortable with all aspects of our loan. Very well informed so that she was able to make sure we were well informed. Kim is an absolute asset to this company. Our long process (through no fault of ORM) was made much easier having Kim on "our side".