Rocket Pro Support Team Reviews

Rocket Pro Support Team's Reviews

Stuart Conway
Professional courteous knowledgeable and incredibly helpful
This is certainly an exemplary member of the Rocket Mortgage team
Gail Cole-Avent
Jeremy facilitated the refinance process. This was my first experience in refinancing a property and working with Rocket mortgage. Jeremy was extremely attentive, responsive, and explained every step. Any questions that I posed, regardless of the time of day, he was quick to respond via phone or email. I truly appreciated working with him.
Dan Dudeck
Jeremy was there at the very beginning of my refinance journey, and he was quick to set me at ease. He made starting the process very non-intimidating. Very "not scary". Thank you Jeremy...!!
Vicky Moss
Justin was wonderful! I received regular updates on how my loan was progressing. He was always friendly and treated me like I was his only client. I'm a Realtor and have my preferred lenders that I use BUT I wanted someone that I didn't work with regularly. I just didn't want to mix my personal business with my professional business and Justin was exactly who I was looking for. I would recommend ...Justin was wonderful! I received regular updates on how my loan was progressing. He was always friendly and treated me like I was his only client. I'm a Realtor and have my preferred lenders that I use BUT I wanted someone that I didn't work with regularly. I just didn't want to mix my personal business with my professional business and Justin was exactly who I was looking for. I would recommend Justin to my clients!Read MoreRead Less
LaVerne Carlile
It was a pleasure being served by Anjali. Each experience was professional. She demonstrated patience and consistency. She was very knowledgeable, and if there was a time that she needed to seek further information, on my behalf, she did so. I wish Anjali the best.

Dr. LaVerne Carlile
Cameron Lys
Easy to communicate with and all my questions were answered with ease.
Barnia Franklin
Justin was great with us, he made us feel at ease and comfortable about the loan. He cared about how we understood all that was going on. No question was to simple for him to answer. He was kind and caring in what he help us do. thank you Justin.
Marissa Drummond
Nikki was very helpful and friendly. She made the process very easy and answered all of our questions. She did an outstanding job. I highly recommend Nikki Atchley.
Sara Driskell Plumb
Anjali was the most professional and friendly person to work with on our loan, she was so helpful and made it the most pleasant experience!!
Dave Belcher
During our refi process, Anjali was with us all the way. On a number of occasions we had questions about our loan. Anjali was very prompt with returning emails and when we placed calls to her, if she wasn't available at the time, she would return our calls as quickly as possible. Anjali is VERY knowledgeable in the mortgage finance field and we would definite be calling on her again in the ...During our refi process, Anjali was with us all the way. On a number of occasions we had questions about our loan. Anjali was very prompt with returning emails and when we placed calls to her, if she wasn't available at the time, she would return our calls as quickly as possible. Anjali is VERY knowledgeable in the mortgage finance field and we would definite be calling on her again in the future if needed.Read MoreRead Less