Rocket Pro Support Team Reviews

Rocket Pro Support Team's Reviews

Kristina Weidner
I have really enjoyed working with Jeremy Pummel on the refinance of my home through Rocket Mortgage. He has been very responsive to all of my questions throughout the process and kept me informed each step of the way. When I needed clarification on a few things he set aside time from his busy schedule to go over everything with me and was even responsive after the closing finished when I later ...I have really enjoyed working with Jeremy Pummel on the refinance of my home through Rocket Mortgage. He has been very responsive to all of my questions throughout the process and kept me informed each step of the way. When I needed clarification on a few things he set aside time from his busy schedule to go over everything with me and was even responsive after the closing finished when I later had a different question. Jeremy gave professional service with the sincerity of a personal connection you don't often feel through the phone. I would definitely recommend him and would not hesitate to work with him in the future.Read MoreRead Less
Garry De G
Great experience, every step was well communicated
Vicki Hamilton
very patient kind and professional. was always available to answer my questions by phone and text. Went the extra mile to upload documents that i faxed him. Jeremy made this process so easy. Even though the loan process is complete, I feel that he would still speedily answer any questions i texted him. I am so glad he was assigned to us.
Thomas Bird
Very professional. Easy to understand.
Linda Escamilla de Gonzalez
Jeremy exemplified courtesy and professionalism at all times.
Amber Booth
Jeremy was great to work with, he really goes above and beyond to help you navigate through the complete process. Very friendly and courteous.
Donna Leftenant
Justin gave excellent Customer Service & his knowledge of the procedures were impeccable. My refinance was completed in a ridiculous short amount of time (less than a month from start to finish), I was very impressed. My sister has been trying for months to close on her refinance.
Joseph Cobos
Very sweet and very very helpful! Quick response and actions
Margaret Valentine
Anjali was excellent in every way. She engages you with a quiet confidence and answers and/or follows up on every question or issue. She is wise beyond her years. She has a way of making you feel secure in your decision to refinance and confidently walks you through every step. She is very personable and likeable. The process could not have gone any more smoothly. In fact, I hated to say ...Anjali was excellent in every way. She engages you with a quiet confidence and answers and/or follows up on every question or issue. She is wise beyond her years. She has a way of making you feel secure in your decision to refinance and confidently walks you through every step. She is very personable and likeable. The process could not have gone any more smoothly. In fact, I hated to say good by.Read MoreRead Less
Richard Sanphy
Just refinanced with Anjali Best experience I’ve ever had would recommend her to anyone I know Even now she answers any questions I may have