Our thanks to Ila, her professionalism, patience and attention to detail was instrumental in securing our home equity loan. Thanks for keeping us updated throughout the process, returning our calls or emails in a timely manner, reaching out to us just to say everything is looking good. We would recommend Rocket Mortgage for a loan, etc and you Ila to see the customer through the process. Thank ...Our thanks to Ila, her professionalism, patience and attention to detail was instrumental in securing our home equity loan. Thanks for keeping us updated throughout the process, returning our calls or emails in a timely manner, reaching out to us just to say everything is looking good. We would recommend Rocket Mortgage for a loan, etc and you Ila to see the customer through the process. Thank you once more and again.Read MoreRead Less
Jamie Kienast
Jamie Kienast
551
Very kind, patient, friendly, personable and efficient! Would recommend her to anyone!!
Helene Abrami
Helene Abrami
551
My rep IlaNichols was incredibly conscientious and knowledgeable in every aspect of my mortgage refinancing application from beginning to end! I was not able to complete anything on the laptop and she guided me each & every step of the way not only in instructions but also answering all of our questions regarding our options which she clearly explained making the entire process go smoothly. I would ...My rep IlaNichols was incredibly conscientious and knowledgeable in every aspect of my mortgage refinancing application from beginning to end! I was not able to complete anything on the laptop and she guided me each & every step of the way not only in instructions but also answering all of our questions regarding our options which she clearly explained making the entire process go smoothly. I would certainly not have been able to get this done without her expertise & guidance which she gave with grace & patience. She is certainly an asset to your company!Read MoreRead Less
Carole Ludtke
Carole Ludtke
551
I could not believe how easy Ila made this for me. She listened to my concerns and was very helpful and professional! Thank you ILA!
Taleen Saga
Taleen Saga
551
Ila was professional, courteous, helpful and extremely kind!
Curtis Fredlund
Curtis Fredlund
551
So easy to work with to meet our needs. Kept us updated throughout the process so we didn't need to worry about what is going on. Would be happy to work with her again.
Tara Jones
Tara Jones
551
Ila was super personable and helpful!
Washington Lewis
Washington Lewis
551
a BLESSING of FAVOR. GOD BLESS me to be blessed by miss Nichols.- her experience and advice was invaluable--highest marks!-GREAT EMPLOYEE!
Jared Lesser
Jared Lesser
551
Ila is a great asset for Rocket Mortgage. She is a true professional and easy to work with. She answered all questions/concerns I had during the loan process. She is also very quick to respond. The process could not have gone as smoothly as it did without her help!
Kevin Farley
Kevin Farley
541
Very professional and knowledgeable. It appears she's been at this quite a while. She tends to run through things very fast, because it's so second nature, but if you ask her to break it down she will gladly do so. It was a pleasure....
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