Katlyn was very helpful, patient, and explained things really well. I really appreciated her guidance as I was a bit apprehensive about moving forward with this. Thanks so much Katlyn!
Rob Massa
Rob Massa
551
Katlyn was great, worked with my schedule, helped guide through the process and made everything seamless and quick. Thank you!
Margaret Fazzio
Margaret Fazzio
551
Katlyn worked very hard to come up with a suitable loan for me. I felt like it was 'custom made'! She kept me informed, and I just need to thank her for her expertise and also for her 'common touch'! My experience was a good one!
Ruth Rauch
Ruth Rauch
551
Kaylyn provided excellent service to us for our refi. We highly recommend her!
Laurie Fenton Yeagley
Laurie Fenton Yeagley
551
We recently secured a home equity loan from Rocket Mortgage. While we were in the early phases of determining which company we would use for our financing, I was on the Rocket Mortgage website, a chat box popped up. I mistakenly assumed it would be a bot of some kind, but I soon realized I was actually chatting with a live banker, not an AI generated script. That banker was Katlyn Hughes. We ...We recently secured a home equity loan from Rocket Mortgage. While we were in the early phases of determining which company we would use for our financing, I was on the Rocket Mortgage website, a chat box popped up. I mistakenly assumed it would be a bot of some kind, but I soon realized I was actually chatting with a live banker, not an AI generated script. That banker was Katlyn Hughes. We arranged to speak on the phone a few days after our initial interaction on the website. I liked Katlyn immediately. She was warm, friendly, and professional. There were no questions she could not answer, and her guidance throughout the process of obtaining our loan was a welcome surprise. The timelines Katlyn set forth were met every time, and she never made us feel like we were inconveniencing her when I would text or call her with additional questions. Although Katlyn became our banker by chance, she will be our banker of choice going forward. She definitely made what could have been a very daunting process an easy, uncomplicated one. Thank you, Katlyn!Read MoreRead Less
Anthony N
Anthony N
551
Katlyn was great. She answered all my questions and kept me informed throughout the process.
Max Burch
Max Burch
551
Katlyn guided us through the digital process. She had patience and made instructions understandable for “seniors”. She was informative, positive, friendly and always quick to respond. A true professional!! We highly recommend Katlyn!
Phyllis Rorer
Phyllis Rorer
551
Katlyn, Was so helpful, She was always patient with me, Believe me I needed it, not too computer Savvy. Very knowledgeable and Sweet Woman.
Danh Tran
Danh Tran
551
Katlyn has a great knowledge about the mortgage loan, she is very friendly, professional in your work. she did a quick good job. I would recommend her.
Cecilia Chavezz
Cecilia Chavezz
551
Katlyn is very professional and knowledgeable in this field of Home loan products and walked my husband and me through the loan process quickly and easy-to-understand. She was there to answer any questions we had and we had many. It was our pleasure to have her as our Representative. Great job Katlyn and thank you. Alfonso and Cecilia Chavez
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