Katlyn Hughes

NMLS 2057175

Executive Banker

Katlyn's Reviews

William Niedermeyer
Katlyn is effective, knowledgeable and considerate, while listening to the needs of the client. She is competent in the internal and extended working of the companies she represents. Grateful for her talent and attention to our needs. We successfully met what we needed to do with our real estate and finances. Would recommend her to any of our friends and family.
Jeanine Dorch
Katlyn was exceptionally knowledgeable about all of my options and her honesty in guiding me to the best option was greatly appreciated. I would highly recommend to any of my friends and family to work with her. Thank you Katlyn for everything!!!!
Wayne Eagle
Outstanding from beginning to close!!!
James Thomas
Katlyn was kind and patient and answered all of our questions. She was responsive and process while it felt long was completed in just over 30 days and very painless . Would definitely recommend!
Douglas Clement
I do not recall ever talking to Katlyn, although I may have on the first day. Shen never made any attempt to contact me throughout the very long process.
On day one I was approved and they locked in my interest rate for 2 months. We finally closed on the last day of the rate lock. I called two times to see what was holding things up and both ladies I talked to never gave me any reasons and were ...I do not recall ever talking to Katlyn, although I may have on the first day. Shen never made any attempt to contact me throughout the very long process.
On day one I was approved and they locked in my interest rate for 2 months. We finally closed on the last day of the rate lock. I called two times to see what was holding things up and both ladies I talked to never gave me any reasons and were both very rude and condescending. You record the calls, go listen for yourself. Especially the second person. She talked over me and would not let me ask my question.
I definitely would have went somewhere else as there are thousands of mortgage companies to choose from but by that time, I was almost 2 months into the process and did not want to start over.
When I did finally get the email telling me we were ready to close it was for the next day.
I am in my late 60s and have owned 5 homes and refinanced some of them. I have never had an experience like this.
Doug ClementRead MoreRead Less
Katlyn Hughes
Reply from Katlyn Hughes:

Dear Douglas,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Douglas,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.”Read MoreRead Less

Meriel Romero
Katlyn did a very good job of explaining everything and getting it in the works.
Erin Groh
Katlyn gave us several options and was quick to respond. Helpful and knowledgeable.
Debbie Plake
Katlyn was very helpful, patient, and explained things really well.
I really appreciated her guidance as I was a bit apprehensive about moving forward with this. Thanks so much Katlyn!
Rob Massa
Katlyn was great, worked with my schedule, helped guide through the process and made everything seamless and quick. Thank you!
Margaret Fazzio
Katlyn worked very hard to come up with a suitable loan for me. I felt like it was 'custom made'! She kept me informed, and I just need to thank her for her expertise and also for her 'common touch'! My experience was a good one!