Reviews of Kristina Cascia, Executive Loan Officer I at Rocket Franchise, NMLS 1290279

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(480) 232-4857
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I have dedicated over 20 years of my life to the mortgage industry, focusing primarily on operations and the intricate processes that ensure a smooth experience for everyone involved. Throughout my journey, I've made it a priority to understand both the operational and sales aspects of the business. This holistic approach has not only enriched my knowledge but has also allowed me to better serve my clients. As a licensed Mortgage Loan Originator for more than a decade across several states, I take pride in knowing the ins and outs of the industry, not just the various mortgage programs but also what it truly takes to navigate the underwriting process and the challenges that might arise along the way.What drew me to this field is my deep ...
I have dedicated over 20 years of my life to the mortgage industry, focusing primarily on operations and the intricate processes that ensure a smooth experience for everyone involved. Throughout my journey, I've made it a priority to understand both the operational and sales aspects of the business. This holistic approach has not only enriched my knowledge but has also allowed me to better serve my clients. As a licensed Mortgage Loan Originator for more than a decade across several states, I take pride in knowing the ins and outs of the industry, not just the various mortgage programs but also what it truly takes to navigate the underwriting process and the challenges that might arise along the way.What drew me to this field is my deep desire to help people. I genuinely believe in the power of empathy and strive to ensure that everyone I work with feels supported. Whether it's a first-time homebuyer facing the uncertainties of homeownership or an investor looking to expand their portfolio, my goal is to empower individuals to realize their dreams. I'm here to make a positive difference in someone's life, one loan at a time.I would be honored to have the opportunity to show you how I can assist you on this journey today. üòä
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Kristina's Reviews

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Cindy Vieira

September 5, 2025

I can't say anything positive about Kristina. From the beginning I was given inaccurate information and responses were rude and dismissive. We ended up paying 11k more than what we were told we would have to pay at the beginning. She blatantly lies and tries to sweet talk her way out of it. I absolutely do not recommend her or Rocket Mortgage.

Reply from Kristina Cascia:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through the process. I understand that you previously spoke with our Client Relations team regarding the concerns mentioned.Read More Read Less

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030.