Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Nathan Beck
Mack was awesome to work with throughout my loan process. He gave me the royal treatment. He is everything you could ask for from a loan officer. Helpful, quick response time, no problem going the extra mile to track down answers. I highly recommend Mack.
Carol Dorrough
Mack did an outstanding and very professional job of working closely with us to obtain our substantial Rocket mortgage. He was with us every step of the way, and once the mortgage passed on to Rocket processing, he helped to make sure it processed smoothly. We are truly grateful to Mack for all his time, hard work, availability, quick responses and excellent advice. You will be in very safe ...Mack did an outstanding and very professional job of working closely with us to obtain our substantial Rocket mortgage. He was with us every step of the way, and once the mortgage passed on to Rocket processing, he helped to make sure it processed smoothly. We are truly grateful to Mack for all his time, hard work, availability, quick responses and excellent advice. You will be in very safe hands working with Mack, and we give him a 5+ star recommendation.Read MoreRead Less
Rod Duenes
Mack helped getting our mortgage loan extremely easy. He kept us up-to-date during the entire process and was always very responsive when we had questions. Overall, the whole thing went very smoothly for all parties involved. Thank you, Mack!
Hank Grogan
Mack was incredible to work with. I had a million questions through the buying and financing process, and he was quick to respond and knowledgeable every time! He helped me navigate through the best ways to structure our loan and down payment under a short purchase window.

I would absolutely work with Mack again, and would recommend him to anyone else looking to buy.
Robert Glasser
Mack was very knowledgeable and was always on top of every step of the way. He was very responsive and always had answers to our questions. I would definitely look to use Mack any when needed.
Mitchell Knight
Mack and his colleagues were awesome to work with. No hassle and bothered to actually get to know me as a person rather than making this a cold financial transaction.
Asmita Barve
Mack helped us a lot during our loan refi with Rocket. He is prompt, courteous and super helpful. It was a pleasure working with Mack. I highly recommend him.
Jordan Senter
Smooth process from start to finish. Mack was fantastic at answering any questions I had through the entire process. His entire Team at Rocket delivered an exceptional experience, and I would highly recommend working with Mack and his Team for both buying and refinancing a home.
Eric Bernauer
Mack made the complex process simply for my wife and I buying our home - he explained the process and was on top of all the requirements from title company and seller - Mack is super easy to work with and would highly recommend him and the Rocket team
Carrie Stevenson
Mack was wonderful to work with and I highly recommend him! He was professional, friendly, and had the sense of urgency that you need when purchasing a home.