Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Cathie Janssen
Mack has been a real “ rock” for me as the first attempt at buying a condo in CA fell through because of a litigation and months of mediation. But we really got moving on the next one six months later and all information, communication and procedures went well as RM passed the ball seemlessly to the next oversear. Thank you Mack for your patience and ability to see how my needs could be met!
K S
Mack was there throughout our home purchasing experience. He remained engaged, responsive and patient as we worked through multiple home offers. I wouldn't hesitate to contact Mack again for my mortgage needs.
Richelle Miller
Mack and team were exceptionally easy to work with. They fit our tight deadlines and kept things moving along quickly. Communication was top notch and online, over email, and over phone it was easy to connect to work through any questions. Highly recommend.
Robert Fields
Mack and his team at Rocket Mortgage made the entire home-buying process seamless and stress-free. I would highly recommend Mack to anyone looking to purchase a home. From start to finish, he and his team provided outstanding guidance and support, helping me navigate every step and gather all the necessary documentation along the way.

The entire team was professional, efficient, courteous, and ...Mack and his team at Rocket Mortgage made the entire home-buying process seamless and stress-free. I would highly recommend Mack to anyone looking to purchase a home. From start to finish, he and his team provided outstanding guidance and support, helping me navigate every step and gather all the necessary documentation along the way.

The entire team was professional, efficient, courteous, and exceptionally detail-oriented. Their communication and attention to detail made what can often be a complicated process feel easy and straightforward.

Thank you, Mack and the entire Rocket Mortgage team, for making my home-buying experience such a positive one!Read MoreRead Less
Ann Babij
We highly recommend Mack and the Rocket Mortgage team. Mack made the whole application process for the mortgage stress free for us. He kept in touch with every step along the way guiding us through the documents we needed to supply and when to expect items for review and signature. Mack is so professional and was always there to answer questions for us. It was such a pleasure to work with him.
Kim Sandoval
Highly recommend Mack and the Rocket Team. We were not considering Rocket Mortgage when we were searching home loans but were referred by our financial advisor. We got very responsive service. Mack was available whenever we needed questions answered and when quick on quiting us new options. Once we decided to go with Rocket, Mack continued to stay in touch and make sure the process went smoothly....Highly recommend Mack and the Rocket Team. We were not considering Rocket Mortgage when we were searching home loans but were referred by our financial advisor. We got very responsive service. Mack was available whenever we needed questions answered and when quick on quiting us new options. Once we decided to go with Rocket, Mack continued to stay in touch and make sure the process went smoothly. The Team got us closed on time and we are extremely pleased with our new home loan. Great job.Read MoreRead Less
Hollins Riley
Mack and his team were highly responsive and went the extra mile to ensure we closed within our rate lock period. He was highly proactive and made the process stressfree.
Emma Buneci
I had a fantastic experience working with Mack on my home purchase! From start to finish, he was incredibly proactive, knowledgeable, and always on top of every detail. Communication was outstanding — he was consistently responsive and available to answer questions by text, email, or phone, making the entire process feel smooth and stress-free.

What really stood out was how he went above and beyond...I had a fantastic experience working with Mack on my home purchase! From start to finish, he was incredibly proactive, knowledgeable, and always on top of every detail. Communication was outstanding — he was consistently responsive and available to answer questions by text, email, or phone, making the entire process feel smooth and stress-free.

What really stood out was how he went above and beyond to help me secure the best possible mortgage rate, which is especially valuable in today's market. I always felt that he genuinely had my best interests in mind and was willing to put in the extra effort to get the best outcome.

Mack is a true professional and an absolute pleasure to work with. I wouldn't hesitate to recommend him to anyone buying a home!Read MoreRead Less
Judi Seguy
At every turn, Mack went above and beyond to get us answers or provide guidance very quickly. He communicates all of the details and is a expert in home loans, which made the confusion of getting a mortgage so much more clear. We highly recommend him!
David Kutler
Mack and the team did a great job staying in communication with me and providing excellent guidance and determination towards a successful outcome.