Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Vivienne Wang
Mark was wonderful to work with throughout the entire loan process. He was professional, responsive, and always took the time to explain everything clearly. He worked hard to find me a competitive rate and made the whole process smooth and stress-free. I really appreciated his patience, attention to detail, and excellent service. I would definitely recommend Mark to anyone looking for a ...Mark was wonderful to work with throughout the entire loan process. He was professional, responsive, and always took the time to explain everything clearly. He worked hard to find me a competitive rate and made the whole process smooth and stress-free. I really appreciated his patience, attention to detail, and excellent service. I would definitely recommend Mark to anyone looking for a knowledgeable and reliable mortgage banker!Read MoreRead Less
Vijay Hiremath
Mack made the home-buying process incredibly smooth. He communicated clearly throughout every stage, was always quick to respond, and kept me updated along the way. He also helped me obtain Schwab discounts and worked to lower my interest rate, saving me money. I truly appreciated his dedication and excellent customer service. Highly recommended!
J Y
igor the best rate. and he is responsible and explain the detail to me.
Tomas Gallo
Mack was wonderful to work with. He took the time to explain the differences in mortgage options and helped me find one that fit my budget and future goals. He was easy to contact and was one step ahead throughout the entire buying process. I now have my dream home and a reasonable mortgage rate. Thank you Mack!
James Merlino
Frictionless. Consumer-centric. Words to describe the mortgage process? Who would have believed. But Mack and the team at Rocket made this amazing. Dan Gilbert should promote this guy! Thank you to Mack and the team.
Chris Blasy
Great work by Mack, he was able to get me the product I needed and made the process very smooth.
Doug Gaylor
Mack was great! Very responsive to every question or issue that came up and the whole process was smooth as silk. Would definitely recommend Mack to anyone considering Rocket for a new or re-fi mortgage!
Robert Ruddy
Very knowledgeable and quick to answer all my questions. The whole process was very easy with Mack’s help. Even the bumps were smoothed over by Mack. Thank you so much.
Susan Stapleton-Nelson
Mack was really helpful.
Nathan Beck
Mack was awesome to work with throughout my loan process. He gave me the royal treatment. He is everything you could ask for from a loan officer. Helpful, quick response time, no problem going the extra mile to track down answers. I highly recommend Mack.