Pella by Horne Reviews

Pella by Horne's Reviews

Susan Thrush
Larry was very professional, and friendly. He is a great listener, and showed us the window that met our needs perfectly. He even came by the house on installation day to see how things were going, and to see what we thought of the windows and the installation
The installation crew was wonderful. They knew exactly what they were doing and were able to install all the windows in one day without ...Larry was very professional, and friendly. He is a great listener, and showed us the window that met our needs perfectly. He even came by the house on installation day to see how things were going, and to see what we thought of the windows and the installation
The installation crew was wonderful. They knew exactly what they were doing and were able to install all the windows in one day without leaving any mess. The house looked better after they left than it did when they arrived.Read MoreRead Less
Morgan Lachney
Larry was very accommodating and flexible. His skills, time and efforts were appreciated. Without hesitation we will recommend Pella and Larry to friends & family.
Elizabeth Koole
We all know how cold this winter was! I moved into an older home, and could not wait for spring to come so the windows could be replaced. I chose Pella and am very pleased with the product, and also with the professional advice from Larry, and the pleasant way he talked about the purchase I made. I recommend Larry to anyone who buys the excellent Pella products. Thanks, Larry!
Lesley Bodary
Todd was very professional in presenting our options for replacing double French doors, of a competing manufacturer. He advised us that the outside trim could not be matched exactly, but accurately described the trim ultimately installed so there were no surprises or unmet expectations. A+ service.
Jeff Roe
Jennifer was wonderful to work with. We had our home windows replaced and had specific requirements for the front picture windows to retain the original look of the home, but with a 60/40 double hung design. When we ran into problems with the install, Jennifer was right there to make it right and worked with us and the install team to make sure we got what we wanted. Her follow-through on this ...Jennifer was wonderful to work with. We had our home windows replaced and had specific requirements for the front picture windows to retain the original look of the home, but with a 60/40 double hung design. When we ran into problems with the install, Jennifer was right there to make it right and worked with us and the install team to make sure we got what we wanted. Her follow-through on this project was first rate! Read MoreRead Less
Lynn Patterson
Larry is extremely knowledgeable and provided all of the information my husband and I needed to make decisions regarding replacement windows. No high pressure sales here! Knowledge and friendly attitude makes the sale for him.
Sara Woltjer
I appreciate Pella's follow up with the job. The quality of Pella's product is exactly what we were looking for. However, the installer still has not finished the work we asked to have completed.
Kelly Boerman
Larry and his crew did a great job from ordering to installation. i am pleased with the replacement window that Larry recommended and the install crew did a great job removing the old window and installing the new one.
Diana Mokma
I love our windows! The trim they put around them matches our woodwork perfectly and looks so much better than before. They were fast and efficient and very tidy. Thanks, Jerry and Dee Mokma
Joshlyn Litzenberger
Roger did a great job. We were impressed with how he brought EVERYTHING he needed to sell us windows on the spot. It was very helpful that he had the actual window samples rather than just pictures. We also appreciated his willingness to share tips on a installing the windows ourselves. We are incredibly happy with his work and the windows!