Pella by Horne Reviews

Pella by Horne's Reviews

Mike Witbrodt
he did a good job he came to the house twice even though it was a long distance for him to make sure everthing was done right
David Pelyhes
Todd is very knowledgeable about windows and doors! He is prompt, courteous, and he follows through on his commitments. Couple this with his no-pressure approach and you get simply the best in-home buying experience ever. What's more, the installation crew is not the sketchy characters you get with the smaller home improvement companies or the big box stores. Most importantly they are fast, ...Todd is very knowledgeable about windows and doors! He is prompt, courteous, and he follows through on his commitments. Couple this with his no-pressure approach and you get simply the best in-home buying experience ever. What's more, the installation crew is not the sketchy characters you get with the smaller home improvement companies or the big box stores. Most importantly they are fast, protective of the existing home (walls, carpet...), and they clean up their mess!Read MoreRead Less
Peg Albe
I love my new window and door. Tom did a great job in helping me select the correct one. Thanks
Tracey Ouvry-Mullaney
If you are interested in replacing Pella windows in your home, this is the guy you want to handle the job. He is prompt, organized, knowledgeable and efficient and most of all he LISTENS. We are replacing the windows in our home in stages. We called Tom after the first round with a local contractor turned into a disaster. We are getting ready to finish the job and Tom is the only one we will ...If you are interested in replacing Pella windows in your home, this is the guy you want to handle the job. He is prompt, organized, knowledgeable and efficient and most of all he LISTENS. We are replacing the windows in our home in stages. We called Tom after the first round with a local contractor turned into a disaster. We are getting ready to finish the job and Tom is the only one we will call. Read MoreRead Less
Janice DeVries
We were very impressed with the professional service Larry gave us. He did an excellent job of explaining our options and in measuring for our needs. We are very satisfied and we highly recommend him. Thanks, Larry!
Elaine Evenson
Larry has gone to EXTREMES to accommodate my insane work schedule (7x12 hour nights on then 7 off) in arranging our sales/ordering appointment and installation date/time. He is ALWAYS Prompt ! Over the last 4 or 5 years we've been adding one or two windows/doors at a time as our budget allows and we are extremely happy with the looks and performance of the Pella product. Three more windows to...Larry has gone to EXTREMES to accommodate my insane work schedule (7x12 hour nights on then 7 off) in arranging our sales/ordering appointment and installation date/time. He is ALWAYS Prompt ! Over the last 4 or 5 years we've been adding one or two windows/doors at a time as our budget allows and we are extremely happy with the looks and performance of the Pella product. Three more windows to go (one small bath window on the side and two medium bedroom windows on the back) and our house will be complete !Read MoreRead Less
Kylie Winkels
Larry did a great job for us. Was timely, worked to meet our needs and followed up appropriately.
John Vogelzang
Jejnn has done an excellent job working with our family. She did such a professional job matching our windows we used her again on our recent purchase.
Debra Hudson
We have purchased Pella windows 3 separate times as we have re-done our home. Tom was so knowledgeable and extremely helpful in all aspects of our remodeling. I had seen the Pella windows I wanted at Mich Heart in Jackson. I loved the windows - and the molding around them. Tom went to Mich Heart - and was able to do the same window for us for our living room. He was able to find the ...We have purchased Pella windows 3 separate times as we have re-done our home. Tom was so knowledgeable and extremely helpful in all aspects of our remodeling. I had seen the Pella windows I wanted at Mich Heart in Jackson. I loved the windows - and the molding around them. Tom went to Mich Heart - and was able to do the same window for us for our living room. He was able to find the contractor in Ohio - and do the same molding design for us. He went way above and beyond to satisfy us. Being under construction is not easy - but with Tom being so accountable and responsible - it was really a breeze for us. We need only one more set of windows -and then we will have all beautiful Pella windows in our house. We feel very stongly that Tom is the reason we keep returning to Pella. Read MoreRead Less
Alison McElhone
Tom was very professional, polite and very helpful! I was thrilled with my beautiful front doors!