Pella by Horne Reviews

Pella by Horne's Reviews

Dan Brooks
Larry and his installation crew were very professional and courteous with the purchase and installation of new windows. Larry gave good advice pertaining to the staining of the wood windows, which we did ourselves. He was very thorough in explaining all our options and didn't try to sell us more than we wanted. Months after the installation when I had questions about how some of the windows ...Larry and his installation crew were very professional and courteous with the purchase and installation of new windows. Larry gave good advice pertaining to the staining of the wood windows, which we did ourselves. He was very thorough in explaining all our options and didn't try to sell us more than we wanted. Months after the installation when I had questions about how some of the windows locked, he contacted me the very next day and set up an appointment at my convenience to come over and go through it all with me. It was a very satisfying experience working with him, and I will go back to him and to Pella if we decide to replace more windows.Read MoreRead Less
Thomas Gott
Larry is a great asset, very knowledgable, trustworthy, and follows through.
George Jepson
Todd was very helpful in selecting our customized windows. We love them.
Darcy Seelye
Larry was very helpful and easy to work with. We felt well informed, and taken care of. He was easy to get a hold of and responded quickly to anything we needed. We appreciated working with him!
PhillipandCarly Kissinger
The sales appointment was very well explained.
Service providers did a wonderful job. The few things that needed extra work were done in an good amount of time without any hassle. Thank you
Anne Cole
I was very pleased with the service I received from my Pella salesman, Larry Luft. He understood exactly what I wanted, made the ordering easy and had an excellent crew install my door and windows - which fit perfectly to Larry's measurements. Any future window or door purchases I make will be through Pella. I am very pleased with the entire experience.
Kathy Alvesteffer
Larry was very helpful when we were shopping around for replacement windows. He was able to fill our needs for what we wanted in windows, we will be doing some more replacements in the future and will use him again.
Jenny Boyd Baisch
Roger was very helpful when we purchased our windows the second time. We had used another sales person before him & was very excited that I didn't have to explain things all over again. He was very knowledgable. Thanks Roger.
Al N Bern
Great guy to work with. Knows his stuff.
Amy Snow-Buckner
Larry’s professionalism and knowledge of Pella products have turned us into repeat customers. He is really easy to work with and always makes sure the products and installation meet our expectations. We continue to be impressed with the high quality of Pella products.

Amy Snow-Buckner and Mike Buckner
Wyoming, MI