Rocket Franchise Reviews

Team Members

Page 21 of 45
Darcie McAnally

"Greg was fantastic to work with during the entire process. He went above and beyond and was always available to answer my questions. I would highly recommend Greg and Rocket Mortgage for your needs."

Mark Evenson

"Want so say that Loren went above and beyond on this loan. He kept us going even when we didn't think this process was going to get done. Really appreciate all you did. Plus got us a better rate! ...Want so say that Loren went above and beyond on this loan. He kept us going even when we didn't think this process was going to get done. Really appreciate all you did. Plus got us a better rate! Thanks"

Lázaro Sánchez

"We had a wonderful experience working with Arielle. She was extremely helpful and attentive throughout the entire process, always taking the time to answer all of our questions with patience and ...We had a wonderful experience working with Arielle. She was extremely helpful and attentive throughout the entire process, always taking the time to answer all of our questions with patience and clarity. She provided us with clear guidance at every step and made sure we understood both the pros and cons of any possible actions before moving forward. Arielle’s professionalism, openness, and dedication gave us confidence and peace of mind. We truly appreciate her support and would highly recommend her."

Al Wiles

"Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve ...Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve the closing date, costing me significant delay fees from the movers while an 18-wheeler was parked idle for 2 days. Redfin was great. If RM is going to rely on Redfin for reputation gains, a stronger sense of urgency is needed. And stop sending surveys each time an employee calls or emails me...it is mindless and underscores the need for senior level attention on questionable impressions being created. Focus on what really matters. Disappointed. - Al Wiles"