Douglas Mayer

Cleveland, OH

NMLS 198438

President's Club Banker

Douglas' Reviews

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Susie Freels
Douglas worked with our deadline and made the closing happen on the day we needed. He was available to answer any questions from beginning to closing time. Very professional as well as approachable. Defintiely pleased with the entire process!
Debbie Knight
Douglas was very informative and very helpful.
Marge Lynch
Doug was great to work with. Helped with any issues I had regarding getting an on line loan. I would recommend him to those who know everything about computers and those who do not. He will guide you through the entire process. He is extremely pleasant and very knowledgeable. He is always available if you have an issue. I definitely would use him again if necessary and would recommend him to ...Doug was great to work with. Helped with any issues I had regarding getting an on line loan. I would recommend him to those who know everything about computers and those who do not. He will guide you through the entire process. He is extremely pleasant and very knowledgeable. He is always available if you have an issue. I definitely would use him again if necessary and would recommend him to others.Read MoreRead Less
Marge Lynch
I saw an ad and completed a survey Doug was the first to call. I stated what my husband and I were interested in doing. He assured he could meet our requirements if our credit was satisfactory. It was and we started the paperwork (all on line) which amazed me. Doug was friendly, courteous and knowledgeable. His team were wonderful in keeping me updated on a regular basis. I would ...I saw an ad and completed a survey Doug was the first to call. I stated what my husband and I were interested in doing. He assured he could meet our requirements if our credit was satisfactory. It was and we started the paperwork (all on line) which amazed me. Doug was friendly, courteous and knowledgeable. His team were wonderful in keeping me updated on a regular basis. I would definitely recommend Doug and his team at Rocket Mortgage. What he did was so much better for us than a "reverse mortgage" would have been. Thanks again.Read MoreRead Less
Gretchen Anderson
We've been through financial refinancing on several occasions, and this experience was by far the best we've had of any. Doug allowed me to steer the conversation. He listened to what we needed, and was not overbearing or pushy with another agenda. He was helpful, direct, efficient... I can't imagine any way this could have gone better.
Leigh Lindsey
I can't say enough good things about Doug! He's always responsive and happy to answer any questions. He made our refi easy and painless and provided great support. Thanks to Doug, we will be Rocket Mortgage customers for a long time to come.
Bruce Soistman
Hi doug just wanted to thank you for everything you have done to get my house refinanced .everthing is looking great. Thanks so much foe everything you were helpful.
Zulma Arango
Doug is very dedicated and caring about his customer's concerns. I would recommend him to any friend who is in need of refinancing their home. A+ to him
Betty Yee
Douglas was very friendly and patient! He did a great job walking me through the process. I would definitely recommend him to everybody!
Nancy Willis
Doug did an amazing job helping my husband and I work through the online paperwork for our recent loan. Taking a non computer person through the ins and outs of doing the work online took amazing patience and the ability to thoroughly help us understand each step. The process was done with remarkable speed and efficiency. Our intersections with everyone involved at Rocket Mortgage was ...Doug did an amazing job helping my husband and I work through the online paperwork for our recent loan. Taking a non computer person through the ins and outs of doing the work online took amazing patience and the ability to thoroughly help us understand each step. The process was done with remarkable speed and efficiency. Our intersections with everyone involved at Rocket Mortgage was professional, helpful and successful. We cannot recommend Rocket Mortgage enough specifically the interface with Doug. Thank you Doug and all involved at Rocket Mortgage.Read MoreRead Less