Mack Heitchue

Detroit, MI

NMLS 1449328

President's Club Banker

Mack's Reviews

Brandie Prichard
Mack was very helpful, professional and quick.
He made the entire process incredibly smooth and I'd definitely work with him again.
Lesly Loiseau
Mack is a great person to work with and he is very professional and listens to your concerns and I would recommend him to anyone that’s searching for a new offer mortgage. thanks again for the great work and dedication.
Bryan Rowe
Mack is great! Super responsive and easy to work with.
Patric Smith
Mack was very knowledgeable and easy to work with. Great communications and follow-up. We always knew where we were in the process and could count on Mack when we had questions. Recommend highly!
David Zhao
Efficient, personable, and helpful through the whole refinance process. Much appreciated!
Bob Ferrell
This is my 2nd loan with Mack at the HELM. He is the best. He is very knowledgeable, professional, quick to respond and on top of the whole process. If you could request a loan officer, Mack is your guy. Mack I can't thank you enough for you being you. From Bob in South CA
Daniel Horwitz
A+. I had a fantastic closing experience and highly recommend.
Austin Gaton
This is my second loan to work from start to finish with Mack. He’s been top-notch each time and I’ve thoroughly enjoyed working with him. I greatly appreciate him and the entire Rocket Mortgage team.
Patrick Smith
Mack ROCKS! From start to finish we felt he was always on our side, helping us through the process, in constant communication, and very knowledgeable and thorough. Would recommend him highly!
Brad Coors
Mack was an absolute powerhouse in guiding me through my Rocket Mortgage loan—proactive, razor-sharp knowledgeable, and a master problem-solver who anticipated every hurdle and crushed it before it even landed. It felt like having SEAL Team 6 on speed dial: elite precision, zero drama, total mission success. If you want a loan process that’s locked, loaded, and victorious, Mack’s your operator. ...Mack was an absolute powerhouse in guiding me through my Rocket Mortgage loan—proactive, razor-sharp knowledgeable, and a master problem-solver who anticipated every hurdle and crushed it before it even landed. It felt like having SEAL Team 6 on speed dial: elite precision, zero drama, total mission success. If you want a loan process that’s locked, loaded, and victorious, Mack’s your operator. Five stars, no question.Read MoreRead Less