Mack Heitchue

Detroit, MI

NMLS 1449328

President's Club Banker

Mack's Reviews

Bob Ferrell
This is my 2nd loan with Mack at the HELM. He is the best. He is very knowledgeable, professional, quick to respond and on top of the whole process. If you could request a loan officer, Mack is your guy. Mack I can't thank you enough for you being you. From Bob in South CA
Daniel Horwitz
A+. I had a fantastic closing experience and highly recommend.
Austin Gaton
This is my second loan to work from start to finish with Mack. He’s been top-notch each time and I’ve thoroughly enjoyed working with him. I greatly appreciate him and the entire Rocket Mortgage team.
Patrick Smith
Mack ROCKS! From start to finish we felt he was always on our side, helping us through the process, in constant communication, and very knowledgeable and thorough. Would recommend him highly!
Brad Coors
Mack was an absolute powerhouse in guiding me through my Rocket Mortgage loan—proactive, razor-sharp knowledgeable, and a master problem-solver who anticipated every hurdle and crushed it before it even landed. It felt like having SEAL Team 6 on speed dial: elite precision, zero drama, total mission success. If you want a loan process that’s locked, loaded, and victorious, Mack’s your operator. ...Mack was an absolute powerhouse in guiding me through my Rocket Mortgage loan—proactive, razor-sharp knowledgeable, and a master problem-solver who anticipated every hurdle and crushed it before it even landed. It felt like having SEAL Team 6 on speed dial: elite precision, zero drama, total mission success. If you want a loan process that’s locked, loaded, and victorious, Mack’s your operator. Five stars, no question.Read MoreRead Less
Andre Shane Wang
Mack was awesome to work with. He and his team were very communicative and kept us updated every step of the way. Kept us on track with a tight timeline and made sure we closed on time. Thanks Mack!
Ritta Singh
Working with Mack and the entire team at Rocket Mortgage was simply an exceptional experience. If you are looking for a lender who combines incredible efficiency with a genuinely smooth and stress-free process, look no further.

Mack is very knowledgeable and sets clear expectations from the start. His team ensured that every request for documentation was timely, which made gathering and submitting ...Working with Mack and the entire team at Rocket Mortgage was simply an exceptional experience. If you are looking for a lender who combines incredible efficiency with a genuinely smooth and stress-free process, look no further.

Mack is very knowledgeable and sets clear expectations from the start. His team ensured that every request for documentation was timely, which made gathering and submitting everything super smooth. There was no back-and-forth or wasted time; they were always prepared and highly responsive.

Thanks to Mack and Rocket team, our closing was a breeze. We highly recommend them!Read MoreRead Less
Valdivia Carmen
Thanm you Mack for making a stressful process so easy! This is the right person for the job and you are so thoughtful throughout!
Travis Naibert
Mack was very helpful and responsive to all my questions about the mortgage process.
Kenan Halabi
Mack far exceeded my expectations in terms of his knowledge, experience, and responsiveness. It's hard to imagine having someone better than him to lead you through the mortgage process.