"Don't Call Him Mr. Levine. When you speak to your friends you use their first name, and that's what you do with Guy. First and foremost, Guy is a professional. This stands out glaringly with his ...Don't Call Him Mr. Levine. When you speak to your friends you use their first name, and that's what you do with Guy. First and foremost, Guy is a professional. This stands out glaringly with his obvious knowledge and the speed with which he handles his business in taking care of his customer. But with this speed comes a level of courtesy and communication that in my experience is unparalleled. You constantly and consistently updated with everything concerning your transaction. And if you happen to lose track of the status of your loan or have any confusion due to how amazingly fast work with Rocket Mortgage, Guy will not only answer any questions you have at any time, he will do so with no condescension or aggrevation. Listening to and fully explaining the resolution to any concerns you might have. To sum up my review, I couldn't have asked or hoped for a better experience with the loan process than I head with Guy and his Rocket Mortgage team. In all honesty he will be the standard with which I compare anyone I deal with financially in the future."