"Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. ...Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. When I originally received a call from him as a routine part of the home-buying process, I was not interested in working with Rocket Mortgage. I had a lender in mind already and I was clear about that in our initial conversation. Over time, and through consistent communication on Ryan’s part, I was won over. I had some questions and he took the initiative to seek out the answers and follow-up with me. To me, that speaks volumes of his character. He has continued to maintain communication throughout my home-buying process and worked with me through some unique circumstances. Undeniably, you will not be disappointed if you are fortunate enough to get to work with him."