Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
682 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
640 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
635 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Rocket Mortgage Sales' Reviews

Madison Korenic
Justin was very helpful in making our first home purchase. He answered every question we had and made the process as simple as it could be.
Marie welch
Sargon was amazing. Always friendly and very patient. As a first time home buyer he took the time to explain and guide us through the process.
Robert Ison
Micahel Nowacki, Banker, was professional and courteous. He demonstrated a pleasant manner at all times without exception. Mr. Nowacki was knowledgeable and easily anwered all my questions without hesitation. I felt at ease and comfortable with Mr. Nowacki and will not hesitate to recommend my family and friends to Mr. Nowacki and Ricket Mortgage. Thanks very much to the entire team!
SCOTT BENJAMIN
My wife and I enjoyed working with Hasan. He was helpful and very good at following up. He was considerate of our contraints - traveling across country by car, viewing houses, staying at hotels with limited wifi or internet capabilities. I would work with him again!
Carlos Cerpa
Eric was great, made the process so easy and was helpful every step of the way to the closing.
Lisa McCumber Gandara
My 3rd go around with Dustin. As always, he and his team were phenomenal! Communication was clear and prompt. Clearly Dustin has a system in place that guarantees a 5-star experience each and every time we've worked with him.
Sheila Tellinghuisen
Looking at all the comments before mine, I have to agree with all of them. Eric was so easy to talk to. Explained what to expect, how things were handled and was always quick to answer any questions. Refinancing or getting a Home Equity loan is always so stressful and I absolutely hate it but my experience with Eric and Rocket Mortgage was wonderful and took all my fear and uncertainty away. ...Looking at all the comments before mine, I have to agree with all of them. Eric was so easy to talk to. Explained what to expect, how things were handled and was always quick to answer any questions. Refinancing or getting a Home Equity loan is always so stressful and I absolutely hate it but my experience with Eric and Rocket Mortgage was wonderful and took all my fear and uncertainty away. I would highly recommend Eric and Rocket Mortgage.Read MoreRead Less
Punitha Prakasam
Prompt communication and expert advice and helped close the loan sooner, Great Service.
StarGazer
Very professional. Easy, hassle free process start to finish. Glad I called. Thanks for making it easy.
Michael Flanagan
If I could give Samr (6) stars, I would. He was extremely professional, pleasant, and was highly responsive. Samr is the best that I have encountered over the course of my five closings over the years. I felt like this process was a lot more difficult than any closing that I have had, due to the underwriting team focusing on trivial matters that caused me great frustration. To be clear, if it ...If I could give Samr (6) stars, I would. He was extremely professional, pleasant, and was highly responsive. Samr is the best that I have encountered over the course of my five closings over the years. I felt like this process was a lot more difficult than any closing that I have had, due to the underwriting team focusing on trivial matters that caused me great frustration. To be clear, if it weren't for Samr, I would have taken my money elsewhere. He was able to talk me off of the walking ledge and help coach me through the process. I would recommend Samr 100% of the time to close friends and family. He made the process work at the last minute, and went to great lengths to pull levers to get us towards the goal line. Outstanding performance by Samr.Read MoreRead Less