Brynn Locke

Phoenix, AZ

NMLS 2219066

Senior Banker

Brynn's Reviews

Steve Lee
I’m already at an impasse as your Star Rating only has five Stars. Guess I’ll just say Brynn is 5 Star Plus. I was able to apply on line and by phone with Brynn in a matter of an hour or so. Very personable , knowledgeable , articulate , friendly . Need I say more ? Well let’s see , Oh, Rocket mortgage is a great lender . Their App and ‘To Do’ list made the loan process so simple ...I’m already at an impasse as your Star Rating only has five Stars. Guess I’ll just say Brynn is 5 Star Plus. I was able to apply on line and by phone with Brynn in a matter of an hour or so. Very personable , knowledgeable , articulate , friendly . Need I say more ? Well let’s see , Oh, Rocket mortgage is a great lender . Their App and ‘To Do’ list made the loan process so simple . Straight forward , done. Signed today! SteveRead MoreRead Less
Alan Young
Brynn is awesome! I'd recommend her to anyone who's looking into purchasing a new home. She knows her way around the industry, yet she's still got the people skills to make you feel totally at ease with such a massive financial undertaking. She's able to explain things on a level that people who don't do mortgage stuff 40+ hours a week can easily grasp. She's also got the patience of a saint. ...Brynn is awesome! I'd recommend her to anyone who's looking into purchasing a new home. She knows her way around the industry, yet she's still got the people skills to make you feel totally at ease with such a massive financial undertaking. She's able to explain things on a level that people who don't do mortgage stuff 40+ hours a week can easily grasp. She's also got the patience of a saint. After all, she put up with me for close to a month, and didn't lose her cool once. That's saying something!Read MoreRead Less
Jake Sully
Brynn went out of her way to help me with the entire process! Even though rocket has an amazing user friendly app there were a few times I need help and Brynn and her team were there to help! Thanks!
Johnna Newton Cortes
Brynn was very helpful, did not let me down. When we first met via phone I mentioned all of the issues I previously had with tryint to refinance a Rocket Loan & she promised we would make it through this and I did.
Raymond Rodriguez
I haven’t heard anything yet call and leave a message I’m looking for the best interest rates ava
Brynn Locke
Reply from Brynn Locke:

Dear Raymond,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I see that your loan file was moved to Mortgage ...Dear Raymond,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I see that your loan file was moved to Mortgage Specialist Michael Calhoun to address your financing needs. Also, I saw that a member of our Client Relations Team has reached out to you to make sure this issue has been resolved. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Tim Allen
She is a very talented individual who works very hard for the client . highly impressive!!