Started working with Charlene the beginning of Sept and she quickly got us approved on a 15 year 0 down with a great rate! We were able to consolidate some credit cards in for the same monthly cost as our 30 year + credit card payments. We moved quick and closed within a few weeks!!!
Jennifer Smith
Jennifer Smith
551
Charlene was very Great to work with ! She help Me in so many ways to get the Best Deal and always was just a phone call away . Charlene was so helpful with anything we needed and guided us through the whole process never leaving us hanging. i would recommend Charlene for anything you need done!
Rick Rodriguez
Rick Rodriguez
551
Started working with Charlene on October 10, 2015 with a 3.25% rate for a 15 year and 0 down...just wasn't right time. Called again in April and again Charlene put her energy into my inquiry...but again it just didn't seem to be the right time. When I called back a 3rd time in July Charlene was just as willing to help me and was very patient. It turned out to be the best time...2.8%. Charlene is ...Started working with Charlene on October 10, 2015 with a 3.25% rate for a 15 year and 0 down...just wasn't right time. Called again in April and again Charlene put her energy into my inquiry...but again it just didn't seem to be the right time. When I called back a 3rd time in July Charlene was just as willing to help me and was very patient. It turned out to be the best time...2.8%. Charlene is the reason I kept coming back and it all turned out just like she said it would! I will now be set for retirement! Read MoreRead Less
Hugh Thomas
Hugh Thomas
551
Charlene was sharp and personable. In very short order she was able to give us the rate and duration of our refinance loan. She was a pleasure to work with, as were all the people we dealt with at Rocket Mortgage.
Meghan Kuly
Meghan Kuly
551
Charlene was extremely knowledgeable and helpful during the refinancing process. She spent time to explain the process to me and was quick to respond to my questions.
Carole Hess Boyme
Carole Hess Boyme
551
She is very professional but also she makes you feel like an old friend. I look forward to working with her again.
Mike Dittmann
Mike Dittmann
551
While I have never met you personally, you have always been more that courteous and professional in our dealings. Thank you for your assistance with our refinancing. J-M (Mike) Dittmann
Robynn Swearingen Powell
Robynn Swearingen Powell
551
Charlene made the home loan process easy for us. She is extremely knowledgeable, kept us informed about the status, and answered all our questions. We would recommend her without hesitation to anyone looking for a refi or new mortgage.
Valerie Stach
Valerie Stach
551
Charlene was professional and knew her stuff. She explored every option to get me the best loan and the lowest interest rate possible.
Chris McKay
Chris McKay
551
Charlene was very easy to work with and she kept the process moving along rapidly. Thank you!
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