Charlene Pletcher

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Stuart Chase
Charlene was an immense pleasure to work with. She provided excellent customer service to comply with my requests that involved extra work for
Joseph Glowacki
Charlene was wonderful. There were a couple hiccups when I had to get repairs done on the home, but Charlene kept me informed and made sure everything went as seamless as possible.
Ronna Gossner
Charlene was great! She is extremely knowledgeable and kept us informed throughout the full process. We were lucky to have her.
Nicole Newman
Charlene was wonderful,I have a really strange work schedule, but she guided me on how to get all of the documents to her really easily. She was very pleasant as well. It was a pleasure.
Deborah Tansley
Charlene was outstanding to work with. She listened to our needs and guided us through the process that worked best for us. We highly recommend Charlene and Rocket Mortgage!
Melissa Levy
I fell victim to some scam forex trading platform and I lost a lot of my funds up to $160,000 but thanks to Bernie Doran for his help in getting my funds recovered. he works with a recovery company called INNOVATIONS ANALYST recovery. I got all my funds recovered after reporting to Mr. Bernie Doran via his Telegram - IEBINARYFX If you need help in getting your lost funds back as well, he will ...I fell victim to some scam forex trading platform and I lost a lot of my funds up to $160,000 but thanks to Bernie Doran for his help in getting my funds recovered. he works with a recovery company called INNOVATIONS ANALYST recovery. I got all my funds recovered after reporting to Mr. Bernie Doran via his Telegram - IEBINARYFX If you need help in getting your lost funds back as well, he will surely assist youRead MoreRead Less
Charlene Pletcher
Reply from Charlene Pletcher:

Dear Robert,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and ...
Dear Robert,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.”

Thank you and have a great day
Read MoreRead Less

Gary Swanson
She's great! I was about to look to another bank for my refi until Charlene stepped in and sealed the deal for me.
Frank Karayianes
Charlene was outstanding, provided us with all the info we needed and ensured we closed right on time. Thank you
Russell Hill
Charlene was an absolute professional. Kind hearted, listened, and took care of my every need.
thomas Hadley
Charlene was wonderful. She was extremely polite and professional. She explained things clearly and walked you through the process. Thank you very much.