Hank was very patient with us and our technology limitations. He was also reassuring when I personally had doubts about whether refinancing was the right thing to do. He stuck with the facts and interacted with both Tom and I as an equal. We both appreciated that.
Marilynn Rose
Marilynn Rose
551
Hank did an excellent job servicing my loan and helping me through the process! I would recommend him highly!! Thanks Hank!
Melinda Abbygail
Melinda Abbygail
551
Hank was very nice and helpful. He followed up as needed and made sure that this experience was vastly improved from my last mortgage experience.
Mohamad Taha
Mohamad Taha
551
Hank was very friendly,patient,and know his products so he was very thorough. Also we felt very comfortable with the process. Thank you Hank.
Michelle Marie
Michelle Marie
551
Hank was great! Very responsive to emails and calls and very thorough in answering any questions I had.
Dan Scher
Dan Scher
551
He was extremely helpful throughout the whole process. It's people like Hank that make it enjoyable to do business with Rocket Mortgage.
Barry Burton
Barry Burton
551
Contacted me, showed his interest in my situation. He actually talked me into a discussion about refi after I told him I was not interested. He made the process easy and not too overwhelming. In the end I am saving well over one hundred dollars a month. Hank stayed with me, encouraged me, and made it simple
Adan Diaz Jr
Adan Diaz Jr
551
Hank was honest and reliable. Hank takes pride in his work and it shows! Made this refinance the easiest I've ever experienced. I will recommend Hank to friends and family! Keep up the great Hank and Thank you!
Alejandra Sánchez
Alejandra Sánchez
551
Hank was helpful and proactive during our refinance process. He kept in touch so I knew where we were in the process, and reached out to me when new information was needed to make sure I understood the request and we kept it moving along. When there was a mistake in our closing figures, it took one phone call from me to him and he sorted it all out so we could close with the right amounts. ...Hank was helpful and proactive during our refinance process. He kept in touch so I knew where we were in the process, and reached out to me when new information was needed to make sure I understood the request and we kept it moving along. When there was a mistake in our closing figures, it took one phone call from me to him and he sorted it all out so we could close with the right amounts. Overall, I would be happy to work with Hank again in the future.Read MoreRead Less
Ed Kelly
Ed Kelly
551
Very helpful, always responded to my questions and concerns in a timely fashion.
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