Tom Velten

Cleveland, OH

NMLS 1626819

President's Club Banker

Tom's Reviews

Geoff Garner
Tom was professional and very easy to work with. He helped accomplish everything I needed and was crucial following up with me through the end. I would recommend him to anyone.
Lori Adami
Tom was awesome to work with! Very efficient and my refi loan closed in two week. I would recommend Tom to anyone.
Cory Pope
Tom was so personable and really connected with me. He led me through the process, explained everything in understandable terms. I never felt pressure nor overwhelmed. Everything was made so quick and so easy, Tom really came through.
David Krzeminski
Tom was very helpful wit helping us through the process of refinancing our home.He was professional,curtious and understanding with us !!
Terri Montgomery
Tom was amazing to work with. He guided us step by step through the refinancing process. Flawless execution! Professional demeanor. Frequent communication. Everything was quick and easy. Would HIGHLY recommend Rocket Mortgage and Tom! Totally 🤗
Janet Mccrorey
very good job with my loans help me step by step
Amy DeBondt
Tom was very helpful and a pleasure to talk to. He explained every step of the way what we were doing and why. Working with him was easy and a good experience.
Angela Wingate
Tom is FANTASTIC!!!

I only called to make some inquiries and all of my expectations were exceeded in this one call.
Tom is a good listener and is very attentive in reassuring me that he wanted to address all of my concerns and he did! The entire process, even scheduling the closing was amazing!!!
John Powers
Tom is the consummate professional but seems like your most trusted friend. He anticipates your needs, fears, and questions. I wish everyone in the business world had Tom’s positive attitude, cheerfulness, and can do attitude.
Jennifer Anne
While I was already fairly certain that I would be utilizing Rocket Mortgage's services, Tom afforded me a completely seamless re-fi application experience. His demeanor/personality coupled with his knowledge of mortgage services and related information made the initial process a pleasurable one. I would highly recommend him to others who may wish to also refinance; and I look forward to working ...While I was already fairly certain that I would be utilizing Rocket Mortgage's services, Tom afforded me a completely seamless re-fi application experience. His demeanor/personality coupled with his knowledge of mortgage services and related information made the initial process a pleasurable one. I would highly recommend him to others who may wish to also refinance; and I look forward to working with him throughout the remaining process.Read MoreRead Less