Tom Velten

Cleveland, OH

NMLS 1626819

Triple Crown Banker

Tom's Reviews

Marcia Avigne
Tom needs to be cloned! He is truly an asset to your company. Getting a mortgage can be a long and tiedious process. Tom made my new mortgage experience smooth and easy. Very accommodating, knowledgeable, patient and kind. Never did I feel inadequate during this process. Tom clearly explained all processes and reasoning, with considered options. I highly recommend Tom to anyone looking for ...Tom needs to be cloned! He is truly an asset to your company. Getting a mortgage can be a long and tiedious process. Tom made my new mortgage experience smooth and easy. Very accommodating, knowledgeable, patient and kind. Never did I feel inadequate during this process. Tom clearly explained all processes and reasoning, with considered options. I highly recommend Tom to anyone looking for a new mortgage or refinancing. He is the best!Read MoreRead Less
Joshua Briley
Tom was knowledgeable, patient, thorough, and friendly. Never once did he let the process feel like a stuffy business-only transaction. The interactions felt more like a guy helping out a friend. I highly recommend you consider Tom when it's time to purchase or refinance your home.
Bill Gainey
Tom was very attentive and understanding when we first talked. He helped me decide which loan I needed and how much. We started the process on the phone. Tom was a great professional. I recommend Tom to help you!
Steven Blumenthal
Tom was attentive and patient as we worked through our refinancing. He put me at ease through a challenging process.
Terry Copley
Tom was very committed to finding a solution that worked for me. He laid out options along with the critical things to think about.
Rebecca Manriquez
Tom made the whole process less frustrating then we experienced in the past. We appreciate all of his knowledge and help that made the process as easy as it was.
Michelle Wise
Tom made my Heloc loan very easy and doable. His communication during the couple of days it took was so helpful. He made it easy and to the point. Suggestions to help the loan be more beneficial. He was not pushy or salesman like. He took the info I gave him and made the loan happen. I was closing within a week.
vincent Jackson
Tom is the consummate professional, extremely helpful and knowledgeable in every way. Since this is my first time dealing with this type of transaction, I was a little skeptical and nervous about the whole thing. Tom took his time to explain everything to my wife and I, which was comforting for the both of us. This transaction would have never of happened without Tom's guidance throughout the ...Tom is the consummate professional, extremely helpful and knowledgeable in every way. Since this is my first time dealing with this type of transaction, I was a little skeptical and nervous about the whole thing. Tom took his time to explain everything to my wife and I, which was comforting for the both of us. This transaction would have never of happened without Tom's guidance throughout the process. So in closing, My wife and I want to say THANK YOU FROM THE BOTTOM OF OUR HEARTS!!!!!Read MoreRead Less
Susan Rosa
Tom was so very helpful and gave me all my options and what would be best for my situation. Answered all my questions and returned texts and calls right away. Very professional, friendly, polite and easy to talk to. I would most definitely recommend Tom for any refinance, purchase or loans!
Eric Hiner
Tom makes the overall experience painless, especially if you are unfamiliar with the process and unsure what to do.