Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Hannah Cahillane
Hannah Cahillane

Hannah Cahillane
Rocket Mortgage - Refinance Team
5 Reviews
Mike Williams

"Very Professional, and easy to speak with, very knowledgeable to my needs and explained everything very clear."

Darren Caynon
Darren Caynon

Darren Caynon
Rocket Mortgage - Refinance Team
6 Reviews
Cheryl King

"Darren was great to work with. he did a great job. 5 star for him. thanks"

Samantha Ciccone
Samantha Ciccone

Samantha Ciccone
Rocket Mortgage - Refinance Team
6 Reviews
Cynthia Werle

"During the entire refinancing process, Samantha was so helpful and just a pleasure to deal with. When I called her with questions and left a message she always got back to me promptly, even in the ...During the entire refinancing process, Samantha was so helpful and just a pleasure to deal with. When I called her with questions and left a message she always got back to me promptly, even in the midst of the weather crisis in Texas. Not being very tech savvy, she was incredibly understanding and walked me through IT issues. There was an issue with a document needed to complete the refinancing process and she was a big help with that. I enjoyed working with her."

Nicholas Cicotte
Nicholas Cicotte

Nicholas Cicotte
Rocket Mortgage - Refinance Team
6 Reviews
Deborah Bremner

"I was contacted 5 minutes ago by Nick. Boy, I was impressed. He answered all of my questions. See I was contacted by plenty of loan and credit officers, but Nick was the most helpful by far. My credit...I was contacted 5 minutes ago by Nick. Boy, I was impressed. He answered all of my questions. See I was contacted by plenty of loan and credit officers, but Nick was the most helpful by far. My credit report was bad, but Nick had great news - it was up to almost 550. Never have I been so happy. Nick provided a few helpful tips. As soon as I have a credit score of 620, believe me - I will be calling Nick back! Thanks For All Your Help, Nick You Made Me Alive Again! Giving Me Hope I Will Have A Home -- My Own Home! Thanks Nick! Want to work with someone who cares about you? Call Nicholas Cicotte!"

Isaiah Doremus
Isaiah Doremus

Isaiah Doremus
Rocket Mortgage - Refinance Team
6 Reviews
Elyse Silverman

"Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work ...Does not listen & regardless of my needs, concerns, etc...kept repeating the same things. Simply doesn't seem to care & will say yes to many things just to get a loan done. I tried for days to work with him, gave many chances over, attempting to establish some kind of connection & understanding. This is NOT an experience I'd wish for anyone. I called the company back hoping to help them help HIM so it doesn't continue."

Charles Douglas
Charles Douglas

Charles Douglas
Rocket Mortgage - Refinance Team
6 Reviews
Pauline Ford

"I could begin by saying that Charles is a consummate professional because he is, but our interaction with him went well beyond just refinancing our home to finding a trusted friend that was able to ...I could begin by saying that Charles is a consummate professional because he is, but our interaction with him went well beyond just refinancing our home to finding a trusted friend that was able to provide objective answers to our many questions. In Charles we also found a great listener who guided us through the process, all the paperwork, showed us alternatives and options we had not thought about, all geared toward helping us understand the whys and why nots of each idea we brought to him and not stopping until we arrived at a decision that was acceptable to us. I would not hesitate to recommend Charles to anyone looking for a mortgage who goes above and beyond being just a Mortgage banker."

Nick Ertel
Nick Ertel

Nick Ertel
Rocket Mortgage - Refinance Team
6 Reviews
Michael Silverstein

"Nick was a big help during the refinance procedures."

Conor Faughnan
Conor Faughnan

Conor Faughnan
Rocket Mortgage - Refinance Team
6 Reviews
Will Murphy

"Connor and every staff member who worked with us made the process streamlined yet plenty informative. Thank you"

Nores Fradi
Nores Fradi

Nores Fradi
Rocket Mortgage - Refinance Team
6 Reviews
Rita Kraus

"Great to work with. Always there to assist and provide answers."

Adam French
Adam French

Adam French
Rocket Mortgage - Refinance Team
6 Reviews
Dominic Frio

"Adam French was extremely helpful courteous and knowledgeable I would highly recommend him when you are ready to refinance or get a mortgage."