Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

Page 17 of 260
Sam Bazzi
Sam Bazzi

Sam Bazzi
Rocket Mortgage - Refinance Team
113 Reviews
Kristi Yates

"Very helpful and professional!"

Bruce Moulding
Bruce Moulding

Bruce Moulding
Rocket Mortgage - Refinance Team
113 Reviews

"Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed...Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed working with him! Because of him, my husband and I now live in our dream home! Thank you so much Bruce!!!"

Eliz Pientowski
Eliz Pientowski

Eliz Pientowski
Rocket Mortgage - Refinance Team
113 Reviews
Lynn Reese

"Very responsive to my questions. Very pleasant and knowledgeable when we spoke on the phone."

Jacquie Sedlacek
Jacquie Sedlacek

Jacquie Sedlacek
Rocket Mortgage - Refinance Team
113 Reviews
Howard Lyons

"Thank you for providing excellent customer service."

Chris Yousif
Chris Yousif

Chris Yousif
Rocket Mortgage - Refinance Team
113 Reviews
Steve Kotarba

"Christopher was up front with everything that was needed to make my refinance the quickest and no hassle experience anyone could ask for. He was always there to answer any question you had about the ...Christopher was up front with everything that was needed to make my refinance the quickest and no hassle experience anyone could ask for. He was always there to answer any question you had about the process and told you what information the team needed to get it done without all the call backs saying they forgot and needed something else. I would recommend him to anyone for a loan or refi ."

Ryan Albig
Ryan Albig

Ryan Albig
Rocket Mortgage - Refinance Team
112 Reviews
BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

Bryan Brenton
Bryan Brenton

Bryan Brenton
Rocket Mortgage - Refinance Team
112 Reviews
George McCluer

"Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my ...Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my application or any new request for info from me. He did the very best to make sure my needs were met and any questions I had were promptly answered. I would highly recommend Bryan to any customer who is looking for a reliable and caring professional to handle their mortgage needs. Bryan is just a great all around person to work with and goes the extra mile in satisfying the customer. "

Gina Brown
Gina Brown

Gina Brown
Rocket Mortgage - Refinance Team
112 Reviews
Kimberly Fielder

"Gina was very helpful and answered all of my numerous questions."

Mark Hanna
Mark Hanna

Mark Hanna
Rocket Mortgage - Refinance Team
112 Reviews
Eliana Crovador Meers

"Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me ...Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me with an awesome experience."

Ted Leeland
Ted Leeland

Ted Leeland
Rocket Mortgage - Refinance Team
112 Reviews
Ray Shorman

"Ted was very helpful when I had questions. He was prompt with responding to my (emails) questions and concerns. "