Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

Page 173 of 259
Jacob Shamoon
Jacob Shamoon

Jacob Shamoon
Rocket Mortgage - Refinance Team
2 Reviews
Phyllis Hoang

"I'm very pleased with Jacob and his knowledge. His is very helpful and explaining everything in simpler form to understand. When I call his direct ext. he always answers and very personal, overall ...I'm very pleased with Jacob and his knowledge. His is very helpful and explaining everything in simpler form to understand. When I call his direct ext. he always answers and very personal, overall great experience for me. Thank you, Jacob."

Zach Shellshear
Zach Shellshear

Zach Shellshear
Rocket Mortgage - Refinance Team
2 Reviews
Steve Beard

"Very friendly and was able to visit with smart quick replies. The experience was better than first but still didn't get what I wanted thank you good hunting."

Michael Shepherd
Michael Shepherd

Michael Shepherd
Rocket Mortgage - Refinance Team
2 Reviews
Tyree Vaughn

"My experience in working with Michael Shepherd at Rocket Mortgage was excellent. Michael was very organized in walking me through the needed documents for refinancing, explaining the positive variance...My experience in working with Michael Shepherd at Rocket Mortgage was excellent. Michael was very organized in walking me through the needed documents for refinancing, explaining the positive variance in annual percentage rates. Michael was diligent in getting me to submit the required documents to Rocket Morgage in a timely manner, but not being too pushy. As the loan closed, the previous financial structure Michael quoted was very accurate in APR, monthly mortgage payment, and insurance. It was a pleasant experience in working with Michael as my desire to complete refinancing was greatly influenced by his professionalism. I would gladly work directly with Michael Shepherd again for any future refinancing activities. Sincerely, Tyree Vaughn"

Avery Simmon
Avery Simmon

Avery Simmon
Rocket Mortgage - Refinance Team
2 Reviews
Charles Peterson

"I was very pleased with the way Avery Simmon handled the loan on which I was a co-signer. He made his requests for information very clear and he expedited proceedings so that the loan was made in an...I was very pleased with the way Avery Simmon handled the loan on which I was a co-signer. He made his requests for information very clear and he expedited proceedings so that the loan was made in an efficient way. My thanks to him and to Rocket Mortgage for your help. Charles Peterson, loan no. 3489118687"

Jordan Smith
Jordan Smith

Jordan Smith
Rocket Mortgage - Refinance Team
2 Reviews
Irene Ramirez

"He made the progress very easy for us . Super happy with the outcome!!!"

Felicia Smith-Benjamin
Felicia Smith-Benjamin

Felicia Smith-Benjamin
Rocket Mortgage - Refinance Team
2 Reviews
Julie Lindsey

"Felicia was awesome. She was helpful with every question and responded quickly. I would highly recommend her to anyone needing to refinance."

Matthew Soto
Matthew Soto

Matthew Soto
Rocket Mortgage - Refinance Team
2 Reviews
Pamela Ryan

"Matthew was a pleasure to work with. We had never done this type of finance before. It was the first time and he was very patient and helpful through the whole process."

Christopher Stanley
Christopher Stanley

Christopher Stanley
Rocket Mortgage - Refinance Team
2 Reviews
Cassandra Smith

"Christopher was able to get our loan closed quickly due to his knowledge and understanding of our unique circumstance. Thanks again for your help!"

Dane St Claire
Dane St Claire

Dane St Claire
Rocket Mortgage - Refinance Team
2 Reviews
Kevin Caron

"Overall the experience started off very well. He kept me in the loop and I felt confident with the information he was providing me. Along the way, I started to lose confidence. The information he ...Overall the experience started off very well. He kept me in the loop and I felt confident with the information he was providing me. Along the way, I started to lose confidence. The information he had quoted me for closing cost were not accurate and were much more than he said it would be. He also led me to believe that I could get a 2 month grace on my first payment. When speaking with the closing team, they stated he should know that based on the type of loan, it is only 1 month. It felt as though he was trying to earn whatever commission he was going to get off this closing by trying to sell me a pipe dream. Overall, from my first experience of when I originally purchased my house to now, VERY DIFFERENT EXPERIENCE. I loved my initial experience, but can't say I loved this one."

Alexander Sutton
Alexander Sutton

Alexander Sutton
Rocket Mortgage - Refinance Team
2 Reviews
Debra Jordan

"Alex was very helpful and polite. He was not pushy and explained things very well."