Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Mike Abbas
Mike Abbas

Mike Abbas
Rocket Mortgage - Refinance Team
32 Reviews
Brett Slack

"Mike was great. Available to answer questions at any time. He was knowledgeable and walked me thorough the process."

John Govan
John Govan

John Govan
Rocket Mortgage - Refinance Team
32 Reviews
Darlene Myrick

"John made it fast and easy, but an excellent credit report helps."

Laurent Hage
Laurent Hage

Laurent Hage
Rocket Mortgage - Refinance Team
32 Reviews
Samir Zahar

"Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the ...Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the process."

Al Hammoud
Al Hammoud

Al Hammoud
Rocket Mortgage - Refinance Team
32 Reviews
Deborah Mack

"Al made the entire refinance super easy! Really appreciate how easy you all at Rocket Mortgage make it happen!"

Francis Kruse
Francis Kruse

Francis Kruse
Rocket Mortgage - Refinance Team
32 Reviews
Judith Jones

"I would give Francis 5 stars. He was referred to me by a friend as I was just thinking about refinancing my house. With very little effort on my part, approximately 2 weeks later my refinance was ...I would give Francis 5 stars. He was referred to me by a friend as I was just thinking about refinancing my house. With very little effort on my part, approximately 2 weeks later my refinance was finished and monies dispensed. He has also followed up to be sure I was taken care of."

Keegan McMillan
Keegan McMillan

Keegan McMillan
Rocket Mortgage - Refinance Team
32 Reviews
LuAnn Nytes-Tarrice

"Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I ...Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I was told previously there really wasn't much that could be done to benefit my needs. So that is how our conversation started. However after he asked a few questions and gave me some different scenarios I realized I was dealing with someone who understood and wanted to help. The biggest surprise came when only after a week he called with an amazing solution and I think I made him a little nervous when I couldn't talk. I was so overwhelmed and unsure that what he said could really be done for me. Yet he made it sound so simple and that this is what he does to help people. I have told many others about him and my refi experience. And will definitely be in touch with him should the need arise again in the future. I truly cannot thank him enough!"

Justin Roberts
Justin Roberts

Justin Roberts
Rocket Mortgage - Refinance Team
32 Reviews
Judith Gordon

"Had a great experience with Justin very professional and very helpful. Thank you Justin!"

Christina Roeser
Christina Roeser

Christina Roeser
Rocket Mortgage - Refinance Team
32 Reviews
Pete Lang

"Christina was exceptional! She was there for an issues we ran into, gave us sound advice, and made both my wife and I very comfortable throughout our entire refinance. Furthermore, she simplified the ...Christina was exceptional! She was there for an issues we ran into, gave us sound advice, and made both my wife and I very comfortable throughout our entire refinance. Furthermore, she simplified the process making it both quick and easy for us. Highly recommended, she will be our first call in the future."

Chel Shamon
Chel Shamon

Chel Shamon
Rocket Mortgage - Refinance Team
32 Reviews
Kathy Crusan-Ford

"Amazing customer service! Chel took time to walk through all the steps for a Home equity loan, and made the process easy! Thank you again- makes me happy to be a Rocket Mortgage customer 😁"

Kianda Thomas
Kianda Thomas

Kianda Thomas
Rocket Mortgage - Refinance Team
32 Reviews
Zee Vance

"Kianda was very polite and professional, she was able to make the refinance experience seamless! Everything was completed so efficiently from signing documents online and closing in two weeks! Kianda ...Kianda was very polite and professional, she was able to make the refinance experience seamless! Everything was completed so efficiently from signing documents online and closing in two weeks! Kianda was awesome and I would recommend her to my family and friends!"