"Mikel was posed with a bit of challenge in assisting me determine the best direction for a re-fi. She was totally professional, personable, and extremely efficient. She approached the transaction ...Mikel was posed with a bit of challenge in assisting me determine the best direction for a re-fi. She was totally professional, personable, and extremely efficient. She approached the transaction from the point of view of what is best for the customer. She came up with some excellent options and now I have a decision. Home Mortgage is such a huge investment, feeling like you have a partner looking out for you is invaluable."