Alex Karkaba

Detroit, MI

NMLS 2038271

Executive Banker

Alex's Reviews

Jose Sanchez
What can I say. I pitched a good game. Kept in contact until the inspection closed. I had told him I wanted to go over what I owed and what I can take out before we closed, but I never heard back. I didn't want to slow down the refi since I really needed this, so I just bit the bullet and closed. Now I still have about 30,000 that was not part of the refi cause he never got back with me. ...What can I say. I pitched a good game. Kept in contact until the inspection closed. I had told him I wanted to go over what I owed and what I can take out before we closed, but I never heard back. I didn't want to slow down the refi since I really needed this, so I just bit the bullet and closed. Now I still have about 30,000 that was not part of the refi cause he never got back with me. ThanksRead MoreRead Less
Alex Karkaba
Reply from Alex Karkaba:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Steve Shutts
Working with Alex is a great experience and we worked together very well. Thank you sir.
E Pierce
I cannot say enough great things about Alex, from the way that he listens to my needs to the way that he ensures that all my questions are answered.
Chuck Jr Schalch
Alex was great and kept me inform on everything and explain everything step by step. And any questions that I had he had the answer I would highly recommend to my friends when they are looking for a mortgage.
Aurora
I had a good experience working with Alex. He was patient and took the time to explain each step of the loan process, answering all my questions. I appreciated his support and would highly recommend him to anyone looking for a reliable broker.
E Pierce
Communication and response time is unmatched
Janet Tezino
Alex did a great job relaying all the information needed for the transaction. He kept me informed and updated throughout. Rocket Mortgage has great personnel and I would recommend them highly.
Diana Langle
Alex did an amazing job for us. He communicates really well and is on top of things. Also, he is a very nice guy and knows his job. We highly recommend him and Rocket Mortgage.
E Pierce
Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to multiple people and have nothing but great things to say.
Mackenzie Marden
Alex was fantastic. He was consistently available, eager to help and professional. Highly recommend.