I was connected with Andrew via Rocket’s chatbot. He was able to get me through the preapproval process while I was at work (had him on speaker while working on customer’s cars), and was both patient and understanding the whole time. He even followed up with me after hours to see it through after I’d told him I’d be working late. Fast forward several months and Andrew didn’t alter his approach; he...I was connected with Andrew via Rocket’s chatbot. He was able to get me through the preapproval process while I was at work (had him on speaker while working on customer’s cars), and was both patient and understanding the whole time. He even followed up with me after hours to see it through after I’d told him I’d be working late. Fast forward several months and Andrew didn’t alter his approach; he was thorough, honest and dedicated to helping me through this process and as a result we recently closed on our first home.
We had to jump through many hurdles during the process including price increases, paperwork errors, a half dozen delays to closing, all things out of his control yet he was always willing to answer my questions and get back to me whenever he was able. Many others in the process fell short, but Andrew was phenomenal from the beginning. 10/10, 5/5, whatever metric is used, give that guy a raise.Read MoreRead Less
Kim D
Kim D
551
I was connected with Andrew while I was looking for some basic information on what I needed to do to begin the home-buying process next year. He answered all my questions and provided me with valuable information that will set me up for success. He was professional and knowledgeable.
tyra white
tyra white
551
Andrew is strongly dedicated in his work. Working with him gave me so much confidence to communicate my exact needs & wants. He is the representative you want help with! The communication from start to finish was completely comforting and encouraging but yet still highly professional.
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