Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Pony Krueger
Charlene was very nice, professional, and helpful. She was always there for me (without being pushy and annoying), and did not bother me with multiple trivial calls. She truly understands her business and customer interaction.
Karen Watkins
Thank you Charlene for the speedy, excellent service!
Suzanne Carl
She is very knowledgeable and she couldn't have been more helpful. It was a real.pleasure working with her I would reccomend her to anyone needing financial guidance and help with Rocket Mortgage.
Ryan Whittington
Charlene was very good to work with. She made our refinancing process easy.
Gary Kriete
Very helpful!! Would definitely use her again for any home financing needs!!!
Mark Andrews
Charlene was awesome. Was very helpful through the complete process and immediately fixed a small problem we had.
John Dye
Charlene was great. Helped me through a process that took a little over 2 months (my fault not hers). Definitely recommend :)
Rodger Nichols
Charlene was the best part of working with Rocket Mortgage. Charlene is knowledgeable about her industry easy to understand, and takes her customers seriously when questions arise. Very good about returning calls and being available. I think she is genuinely doing her best even when customers get eager and impatient. Charlene is not an easy find in today's labor and professional markets. ...Charlene was the best part of working with Rocket Mortgage. Charlene is knowledgeable about her industry easy to understand, and takes her customers seriously when questions arise. Very good about returning calls and being available. I think she is genuinely doing her best even when customers get eager and impatient. Charlene is not an easy find in today's labor and professional markets. Take good care of her.Read MoreRead Less
Miguel Ubilluz
Charlene was available to answer any questions (via email or text) within and outside of normal business hours. The process of refinancing my home was quick and simple.
Jeff Kramer
Charlene was a pleasure to work with. She explained the entire refinancing/consolidation process thoroughly and assisted me in gathering the documents needed to complete the process. Her coaching was very reassuring and I would without hesitation recommend anyone work with Charlene for any projects Rocket Mortgage can assist with.