Dario Alejandro-Gafford

Detroit, MI

NMLS 2564015

President's Club Banker

Dario's Reviews

Mizzou Marine
The process was promised to be easy. It was not. It took much longer. We presented all documentation that was requested and Rocket kept asking for more documentation that either didn't exist or couldn't be obtained. There is no direct communication to the lender so you can't reach out to them and explain what's actually happening in the real world. It was an extremely frustrating process. We also ...The process was promised to be easy. It was not. It took much longer. We presented all documentation that was requested and Rocket kept asking for more documentation that either didn't exist or couldn't be obtained. There is no direct communication to the lender so you can't reach out to them and explain what's actually happening in the real world. It was an extremely frustrating process. We also kept getting emails/notifications that we had to reschedule our closing which had already been done. Finally, we got a hold of someone that could help after I had to get rather hateful (not proud of that) with a rep who did some digging and told us we were finally good to go. I won't use Rocket again.Read MoreRead Less
Dario Alejandro-Gafford
Reply from Dario Alejandro-Gafford:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Lisa Lawlor
Super helpful and knowledgeable. He took the time to fully understand my individual situation and too the time to review all my options. Highly recommend!
Jamie Reynolds
Dario knew his stuff! I am so grateful we were connected with him to refinance. Highly recommend!
Eric Robitaille
Extremely knowledgeable and was always available for my questions that came up as the loan progressed.
Lee Wiiliams
Dario and the entire team at rocket made this the quickest turnaround time from beginning to closing I have ever been a part of and I have bought 5 homes in my lifetime. Great service team.
Maureen Legaria
Dario made the process of a refinance so quick, easy, and smooth. He was there at every step of the way. He was extremely kind, very patient, and went above and beyond to answer all of my questions. Dario's expertise and professionalism merit him a very high recommendation from me.
patti lucas
Dario had been so helpful in getting the loan I needed. He was patient and kind and very professional.
Paul Magtibay
He made the process simple and easy.
Gail Kirk
Dario has been very informative and helpful answering all my questions regarding my refinancing. This has been a fairly easy process for me. I’d recommend him and Rocket Mortgage.
victoria croyle
Extremely helpful and patient. Very easy to work with and I felt secure that he was providing me with information that I needed.
Erik S.mith
Excellent Professional Responsive Knowledgeable Customer Savvy