Drew was professional, knowledgable and quick to respond. He treated us like VIPs through the entire process. His sense of urgency and detailed explanation of the process was top notch!
However, Danielle was disappointing. Our closing date was 9/11 and due to her poor follow through it was delayed to 9/14. On 9/9 she blamed the title company for dragging their feet. Then she disappeared on ...Drew was professional, knowledgable and quick to respond. He treated us like VIPs through the entire process. His sense of urgency and detailed explanation of the process was top notch!
However, Danielle was disappointing. Our closing date was 9/11 and due to her poor follow through it was delayed to 9/14. On 9/9 she blamed the title company for dragging their feet. Then she disappeared on vacation without wrapping up her end of the process on 9/10. The loan was handed off to Crystal and she had to be pushed by myself to complete things by 9/11 so we could close on 9/14. Danielle caused undue STRESS to me, your dissappointed client.Read MoreRead Less
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