Erick Mendez Garcia

Phoenix, AZ

NMLS 2690790

Banker

Erick's Reviews

Madison Hamilton
If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey.

From the very beginning, Erick went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Erick went into ...If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey.

From the very beginning, Erick went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Erick went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares.

Erick's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Erick took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that.

But what made Erick truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family.

Because of Erick, we are now in the home of our dreams. That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Erick is your person!Read MoreRead Less
Madison Hamilton
If I could give Eric more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey.

From the very beginning, Eric went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Eric went into the ...If I could give Eric more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey.

From the very beginning, Eric went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Eric went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares.

Eric's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Eric took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that.

But what made Eric truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family.

Because of Eric, we are now in the home of our dreams!! That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Eric is your person!Read MoreRead Less
Debra Niimi
Erick was excellent to work with on my loan. He kept me informed all along the way. Once my loan was handed off to the next person, I was still able to contact he for questions
Joey Soule
Erick was amazing to work with. He was very communicative, attentive, and always willing to help through the whole process. Went above and beyond even when we shopped for rates he respected the time needed to get answers and still worked in the background to be the most competitive and dedicated Loan expert. Couldn’t have been paired with anyone better to get through the process and take the time ...Erick was amazing to work with. He was very communicative, attentive, and always willing to help through the whole process. Went above and beyond even when we shopped for rates he respected the time needed to get answers and still worked in the background to be the most competitive and dedicated Loan expert. Couldn’t have been paired with anyone better to get through the process and take the time to answer questions and discuss options on our scheduleRead MoreRead Less
Dan Smith
Eric stayed in constant contact with my client through the whole process even after turning the client over to the closing department. When we had issues develop with the transaction
He was quick to respond and resolve the issue. My client never felt that she had been abandoned during the process. He handled all the issues with professionalism, patience, and a great deal of empathy. A great ...Eric stayed in constant contact with my client through the whole process even after turning the client over to the closing department. When we had issues develop with the transaction
He was quick to respond and resolve the issue. My client never felt that she had been abandoned during the process. He handled all the issues with professionalism, patience, and a great deal of empathy. A great example, a rocket mortgage customer service, going above and beyond.Read MoreRead Less
Brandon Sivo
Erick was great to work with throughout the mortgage process. He was very responsive, patient with questions and explained everything clearly for a first time home buyer. He did well to get us the best rate against multiple lenders and banks. I’ll feel confident using Erick again for my next home loan.
Anthony Bishop
Erick was such a pleasure to work with! He was prompt, friendly, honest, valued my time, and above all secured a great rate for my home mortgage. I can’t say enough good things about Erick and my experience with Rocket overall!
D B
Erick was very helpful throughout the whole process and I was able to get a hold of him with any issues I had no matter the time. He really is the best lender that I have ever had the pleasure of working with. Absolutely superb job and so thankful I had the pleasure of working with him
Arlene B
Erick was professional and very helpful throughout the process of purchasing my home. He communicated every time something was needed or he had to give me information. Erick got me a great interest rate and credits plus cash to close was good. Thank you Erick for a wonderful experience.
Jason
Erick was very helpful and made this process a lot easier. He took the time to explain everything and answered very quickly for any calls or texts. Personally the app was giving me issues and Erick took the time to help me work though them multiple times.