Haidar Hatoum

Detroit, MI

NMLS 2343543

Executive Banker

Haidar's Reviews

Patricia-Dorothea Reazin
I have to admit, I was excited to work with Haidar, especially given the excellent reviews. However, my experience was quite different. I had a bit of a unique buying situation - going through a divorce while buying a home - and I was always transparent and upfront with him about this situation. I have asked him countless times, before even being sent to underwriting for a pre-approval, if my ex ...I have to admit, I was excited to work with Haidar, especially given the excellent reviews. However, my experience was quite different. I had a bit of a unique buying situation - going through a divorce while buying a home - and I was always transparent and upfront with him about this situation. I have asked him countless times, before even being sent to underwriting for a pre-approval, if my ex will need to have any kind of involvement. He repeatedly said no. Well, that was a lie, and we found out two weeks before closing. Naturally, this was very upsetting and almost caused the deal to fall through. He was also not a great communicator. Sometimes I responses took minutes, sometimes it took days. Especially, when I had asked for accountability and guidance on how to navigate the legal landscape of the situation, it took him forever to reply. He was also no help in trying to find a solution or establish open and transparent communication between the realtor, title company, Rocket Mortgage, and me. I sent several emails asking to please "reply all" to make sure all stay in the loop, but he continued to text me and essentially blamed me for his oversight and lack of disclosure. Can I recommend Rocket Mortgage? Yes, absolutely. Can I recommend Haidar? No. Please find someone else.Read MoreRead Less
Haidar Hatoum
Reply from Haidar Hatoum:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Michael Williams Jr.
Haider is all around great. He showed patience when I asked questions that might have seemed elementary to most people. He broke things down in ordinary language, so that I could understand them fully. He was there whenever I needed him even if it was just in a text. He was very polite, knowledgeable, and made me feel like he really cared.
Mary Essie Muhvich
Haidar was all around great! Not only did he make me feel like I was his highest priority- I was! He asked important questions and always followed through! Haidar was on top of everything crossed every T and dotted every I! Based on my past experiences-I was surprised my loan was done so quick and seamless! No pressure and no stress…before I knew it- I was clear to close!
K R
A great and prompt broker. Held my hand along my the entire process as a single solo mom I really appreciated the hand holding!
James Sil
Haidar was awesome ! From start to finish Haidar and his team delivered exceptional service. He made the whole process easy and helped us through every question we had. I highly recommend him and would use him again on our next house. Haidar is the man period !
Darren rothgery
Haider was great there was smooth sailing all the way through and if I was to do it again I would definitely be going back to him thanks again
Eric Brown
Haidar was the best. He made the process very smooth and worry free the entire time. He answered every one of our questions in a timely and friendly manner. The easiest home buying experience I’ve ever had.
Terry King
Haidar was so helpful and thorough. He answered all my questions, the ease of contacting him was amazing. I HIGHLY recommend Haidar and Rocket Mortgage. I have been telling family and friends to check RM out for their mortgage needs. If I could give Haidar 10 stars l, I absolutely would. Thanks to Haidar, we were able to close on our home.
Savannah Walker
Haidar was the best part of my home-buying experience. He was helpful, thoughtful and thorough. Available whenever I needed him and answered all questions I had. I really appreciated his willingness to teach me everything I wanted to know! 10/10 would recommend.
Aaron Taylor
Haidar was helpful, clear, and available throughout the process. I will highly recommend him to friends and family for their mortgage needs.
Karim Bazzi
Haidar made the mortgage process seamless and stress-free. His professionalism, expertise, and dedication was impressive, providing clear guidance and finding the best solutions for my needs. I highly recommend Haidar for anyone looking for a reliable mortgage experience.