Hugo Oliveros

Phoenix, AZ

NMLS 2400203

Banker

Hugo's Reviews

Al Baker
When I followed up on the progress of my home loan, Mr. Oliveros advised me to be patient. After three weeks without a response, I reached out to Rocket’s Customer Relations team. Thank you to Laura Vincent and her team for the excellent follow-through and for helping get the loan closed on the terms I requested.
Hugo Oliveros
Reply from Hugo Oliveros:

Dear Amir,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Client Relations Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m ...
Dear Amir,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Client Relations Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.
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Matt Wyant
Hugo was amazing - he understood our needs with the refinance and was informative on how the process would go. I've been with Rocket for many years and I see no reason to ever stop working with them and their team.
Mercy Gonzales
Hugo was great. He assisted us with our refinance. Answered all our questions and very professional and friendly. Thank you Hugo.
Russell Back
Hugo did a great job with our needs. He did an excellent job communicating with us.
Brandon Stroud
Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good end-to-end solution for my financial needs. A++++++++++++