James Boatner

Phoenix, AZ

NMLS 2690670

Banker

James' Reviews

Emily Perrotto
As a real estate broker I work with a lot of lenders, and James exceeded all of my expectations with his thorough communication and excellent work ethic!
Mayra Martinez
Working with James was an excellent experience from start to finish. As a first-time home buyer, the process can be overwhelming and stressful, but he made everything easy. He was professional, knowledgeable, and always available to answer calls and questions no matter the time. He took the time to explain each step clearly, which gave me much needed confidence. His responsiveness and expertise ...Working with James was an excellent experience from start to finish. As a first-time home buyer, the process can be overwhelming and stressful, but he made everything easy. He was professional, knowledgeable, and always available to answer calls and questions no matter the time. He took the time to explain each step clearly, which gave me much needed confidence. His responsiveness and expertise made the experience smooth and manageable. I highly recommend him to anyone, especially first-time home buyers looking for someone reliable and supportive through such an important life milestone!Read MoreRead Less
Shannon Diamond
Always available to answer a call, but information was very inconsistent. Was nearly in breach of contract with my home because there was no communication between him and my real estate attorney that the loan was not ready for close.
James Boatner
Reply from James Boatner:

Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted...Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted through any changes that took place during your loan process. I understand how important communication is, and regret if I fell short in anyway. I will keep this feedback in mind moving forward. Please let me know if there is anything I can do for you in the future, It would be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Theodore Asher
James is knowledgeable, detail oriented and friendly. It was a pleasure working with him.
Brandy Williams
Want to shout to James for his help in getting all our mortgage/financing together for us. This is the second time we financed through them. Recommend with 5 stars. James made the process easy and less stressful.
Megan Hubert
James provided excellent service for my buyer clients. His communication was outstanding, and he ensured the process was smooth from start to finish. He was always available to answer any questions my clients had and made sure they felt informed and supported throughout the transaction. I highly recommend James!
Susan Cox
Five stars are not enough, James deserves more! He was amazing and walked me thru the process, was in constant contact and explained things in a way that made sense. I was a first home buyer and nervous! I would recommend James to my family and children without question- he is that good!
Anthony Thomas
Great experience with James, he always answered all of our questions and made sure our closing went as smooth As possible. I highly recommend James and Rocket Mortgage.
Dylan Maruszak
Great Experience. Made the process smooth. Very responsive.
Jeannette Rouse
James was very helpful and knowledgeable if he had to get back to me he did so in a prompt manner! Made me feel like a friend not a customer!