James Boatner

Phoenix, AZ

NMLS 2690670

Senior Banker

James' Reviews

kevingilreath
James was great to work out and guided us through the process with ease. He was able to answer any of our questions or concerns. Highly recommended.
Alison Fernandez
James was very attentive to the file. He was easy to communicate with and it was a very seamless transaction from start to finish.
JOSHUA WILSON
James was easy to work with. Very prompts with responses and made the loan process easier than buying a new car. We closed on time and got the dream home. James is a real professional. I highly recommend him from the first call until you close. Thanks James!
Lyn
From day one James has been excellent and I cannot say enough about his help during this process.
Seema Khan
I am glad I got to work through my mortgage process with James, he was very kind and patient, when I needed better understanding of information, worked very efficiently, thorough and helped push everything faster to close on time, I would recommend to anyone
Justin Smith
It’s always a pleasure working with James. He has remained professional and committed to making the mortgage process simple for me and my family.
Emily Perrotto
As a real estate broker I work with a lot of lenders, and James exceeded all of my expectations with his thorough communication and excellent work ethic!
Mayra Martinez
Working with James was an excellent experience from start to finish. As a first-time home buyer, the process can be overwhelming and stressful, but he made everything easy. He was professional, knowledgeable, and always available to answer calls and questions no matter the time. He took the time to explain each step clearly, which gave me much needed confidence. His responsiveness and expertise ...Working with James was an excellent experience from start to finish. As a first-time home buyer, the process can be overwhelming and stressful, but he made everything easy. He was professional, knowledgeable, and always available to answer calls and questions no matter the time. He took the time to explain each step clearly, which gave me much needed confidence. His responsiveness and expertise made the experience smooth and manageable. I highly recommend him to anyone, especially first-time home buyers looking for someone reliable and supportive through such an important life milestone!Read MoreRead Less
Shannon Diamond
Always available to answer a call, but information was very inconsistent. Was nearly in breach of contract with my home because there was no communication between him and my real estate attorney that the loan was not ready for close.
James Boatner
Reply from James Boatner:

Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted...Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted through any changes that took place during your loan process. I understand how important communication is, and regret if I fell short in anyway. I will keep this feedback in mind moving forward. Please let me know if there is anything I can do for you in the future, It would be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Theodore Asher
James is knowledgeable, detail oriented and friendly. It was a pleasure working with him.