James DeVault

Detroit, MI

NMLS 1824436

President's Club Banker

James' Reviews

Robert Surprenant
It was bittersweet to have to replace our roof including the decking but James offered an equity loan that enabled us to pay for the new roof and include debt consolidation at an affordable rate. The process went very smooth as being a client of Rocket Mortgage,they have most of our essential information already on file. In discussions with James he was very knowledgeable, professional and ...It was bittersweet to have to replace our roof including the decking but James offered an equity loan that enabled us to pay for the new roof and include debt consolidation at an affordable rate. The process went very smooth as being a client of Rocket Mortgage,they have most of our essential information already on file. In discussions with James he was very knowledgeable, professional and instrumental in positioning us in the best available loan bracket. Honestly I feel James and Rocket Mortgage exercise their due diligence in working to provide the best assistance to their clients. Incidentally we are repeat clients so that speaks for itself.Read MoreRead Less
Michael Charpentier
question I asked he had the answers very good with me obtaining an equity loan called me or e-mailed me telling me I was conditionally approved
Crystal Malchose
I highly recommend working with James. He was professional, yet friendly throughout the entire process. He is extremely knowledgeable about the process and was able to answer all my questions quickly and efficiently. He asked enough questions to ensure I understand what he was telling me, and walked me through the whole process. Obviously he was well trained, and is a definite asset to Rocket ...I highly recommend working with James. He was professional, yet friendly throughout the entire process. He is extremely knowledgeable about the process and was able to answer all my questions quickly and efficiently. He asked enough questions to ensure I understand what he was telling me, and walked me through the whole process. Obviously he was well trained, and is a definite asset to Rocket Mortgage.Read MoreRead Less
Frank De La Huerta
James went to bat for us each time! He’s open and honest, explained each step thoroughly and was very available throughout the whole process! Thanks James!
Christine Monteiro
I initially spoke with James a year ago and he said he would contact me when the interest rates dropped. He made well on that promise and was able to get me a better rate along with paying off some debt. He is very knowledgeable and answered all of my questions. The refinance process was very easy. I would definitely recommend James to all of my friends & family.
rori coryatt
James was great and made the process so simple and easy! Awesome experience and would highly recommend.
debra godman
James was very knowledgeable and provided all of the info we needed. He was friendly and professional. When I had a question he got back to me quickly. I would definitely highly recommend him.
Janette Barni
Helped alot . Very nice,an patient
Ilene
James embodies everything you could want in a partner. His responsiveness, expertise, and streamlined approach made the entire process remarkably quick and effortless. For a while now, I’ve been impressed by Rocket’s loan options, but James elevates the entire experience to new heights.
Yvette Marquez
April 4.2025
James was very professional ,knowledgably, and friendly.
He was available on his text, chat and phone contact. I would always give him five stares. Thanks you and your team for all the work done on my behalf .