Jenna Hust

NMLS 1311889

Triple Crown Banker

Jenna's Reviews

Crystal Escamilla
I was left hanging without timely updates or follow-ups and had to reach out repeatedly for information
Jenna Hust
Reply from Jenna Hust:

Thank you for your feedback and for allowing me the opportunity to assist with your lending needs. I apologize for any frustration caused by the lack of updates. As an online lender, our primary method of communication and follow-up is through the online portal rather than phone calls. I’ll be sure to communicate this process clearly to my future clients so expectations are set from the beginning....Thank you for your feedback and for allowing me the opportunity to assist with your lending needs. I apologize for any frustration caused by the lack of updates. As an online lender, our primary method of communication and follow-up is through the online portal rather than phone calls. I’ll be sure to communicate this process clearly to my future clients so expectations are set from the beginning. Thank you again for trusting me to assist you with your financing needs.Read MoreRead Less

Chris Conrad
Jenna was outstanding as my loan expert. She provided a path forward every time it looked like a roadblock was in the way. Jenna was instrumental in coordination with the various entities that played a role, and she made the mortgage process seamless and smooth. She expedited several tasks and always followed up with me on the result. She was courteous and kind over the phone and text. Well ...Jenna was outstanding as my loan expert. She provided a path forward every time it looked like a roadblock was in the way. Jenna was instrumental in coordination with the various entities that played a role, and she made the mortgage process seamless and smooth. She expedited several tasks and always followed up with me on the result. She was courteous and kind over the phone and text. Well done! I felt like she was a real advocate!Read MoreRead Less
Jason Faulkner
Jenna was timely with responses to my questions. Informative & polite!!! Highly recommend!!!
Abigail Snow
Jenna was great to work with. She explained everything very clearly, worked through different options with me and followed up as necessary. In addition, she was a delightful person to talk to about mortgage history, real estate and overall we had some great conversations. I highly recommend her.
Kylee McMullen
Jenna was absolutely amazing to work with. She never left me stranded questioning if things were getting done or moving a long!
Jeanette Surrette
In our greatest time of need Jenna helped us when nobody else would. Thank you for restarting our future and giving us a chance. I will forever be grateful!
Laecey Repka
Jenna was very friendly, yet professional and helped us with everything we needed. We enjoyed working with her.
Kelly Chang
Jenna was quick to respond to questions and very helpful throughout the process.
Michael Cartrite
It was a pleasure working with Jenna. She is very knowledgeable and personable. I would recommend Rocket Mortgage to anyone looking to purchase or refinance a home.
Debbie Brown
Jenna was great, easy to talk to and she was so helpful and knowledgeable. She listen and related to my situation.