Jennifer Hanchey

Phoenix, AZ

NMLS 2040276

Senior Banker

Jennifer's Reviews

AJ Ghostz
Lack of communication, first time using Rocket Mortgage will never use them again
Jennifer Hanchey
Reply from Jennifer Hanchey:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this furtherRead MoreRead Less

Trav Is
Fantastic, candid communicator. Jennifer truly cares and goes beyond required tasks to provide comfortability.
Roger Amrhein
Jennifer was a total professional. She kept us updated on all processes and walked us through the various items that needed clarification.
Whether a first-time buyer or seasoned home buyer, Jennifer will make the process smooth and without stress.
Rocket Mortgage has a gem!
Alycia Lenhardt
Jennifer was phenomenal to work with. When I had issues, she was there to help me resolve them. When I didn't have the answer for something, she helped me get the answer. Jennifer went above and beyond to help me complete my purchase. I'm so grateful to her for making something that could have been a horror story, run smoothly. I will definitely recommend her if the opportunity arrises.
celis murillo
We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her ...We had an incredible experience working with Jennifer as our loan officer. She was available around the clock, always quick to respond, and consistently went above and beyond, even stepping outside of her typical responsibilities to make sure everything went smoothly. Jennifer was extremely knowledgeable and took the time to walk us through every step of the process, from start to finish. Her support, patience, and dedication made a potentially stressful experience feel manageable and even enjoyable. We’re so grateful for her guidance and would highly recommend her to anyone navigating the home loan process.Read MoreRead Less
Christine McCullough
There's always that horror story... but I'll tell you, Jennifer IS THE EXCEPTION!!! 5* ALL THE WAY THRU!! Her communication is exactly what you want in a transaction, even if the file is moved to underwriting. My client and i needed assistance and she made sure we received our answers. 5* 5 * 5*!!!!
Jordan Sanderson
Jen was amazing! She was there to help me every step of the mortgage process, even in places that weren’t her job. She was very prompt to respond and willing to answer any questions I had. ❤️
Mindy Sun
I came to Rocket Mortgage after my VA loan was not handled well by USAA. Jen went out of her way to help me initiate the loan process over the weekend holiday. She was professional, knowledgeable, thoughtful, and patient. My loan at Rocket Mortgage was approved largely thanks to Jen.
Bonnie Ruffner
I am so impressed how Jennifer took special care to answer all my concerns
Michael Timothy Norris
Wonderful experience. Knowledgeable, prompt and thorough.