Jessica Richelieu

Detroit, MI

NMLS 2187052

Senior Banker

Jessica's Reviews

Allen Gelfius
Jessica was pleasant throughout the purchasing process, but communication was lacking & she didn’t always listen. The experience was not as seamless as my previous mortgage experiences with Rocket.
Jessica Richelieu
Reply from Jessica Richelieu:

Thank you for taking the time to share your feedback. I’m glad to hear that you found me pleasant throughout the purchasing process. However, I’m sorry to learn that communication did not meet your expectations and that you felt I did not always listen to your concerns.

I understand how important clear, consistent communication is throughout the mortgage process. I truly value your feedback and ...Thank you for taking the time to share your feedback. I’m glad to hear that you found me pleasant throughout the purchasing process. However, I’m sorry to learn that communication did not meet your expectations and that you felt I did not always listen to your concerns.

I understand how important clear, consistent communication is throughout the mortgage process. I truly value your feedback and appreciate you bringing these concerns to my attention. It gives me an opportunity to reflect on your experience and identify areas where I can improve.

Thank you again for sharing your experience. I appreciate your business and the opportunity to assist you with your home purchase.Read MoreRead Less

Raymond Rivera
Jessica was phenomenal. I wasn’t sure if 8 could make a home happen and she was able to put everything together for me. Great job!
Brenda Taylor
Excellent professional, knowledgeable. Great to work with
Robert Moore III
We had been working with a rep from another provider for over 6 months before we connected with Jessica. She was prompt, detailed, courteous and thorough. We were able to wrap up our investment property refi in only a few weeks start to finish. Jessica was there every step of the way and we will be looking to work with her on future projects and refer others who may need her services.
Sheneta Green
Jessica was our loan officer during the purchase of our home. She is top notch and went above and beyond the call of duty and we closed on our home in less than three weeks! I would HIGHLY recommend Jessica to anyone that wants a professional that truly cares about her clients! She was very responsive and always available when I called or texted. Jessica is Dedicated, Dependable, and Reliable!!!
Riley Harris
Working with Jessica was amazing. She was almost always available, when she wasn’t call backs were prompt, she is extremely knowledgeable and so excellent at her job. Luck truly was on my side when my purchase team was being built, and I’m so grateful to have experienced buying a home with her. 10/10
Steven Rogers
I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and knowledgeable. She was always on her A game, whether it was answering questions, following up, or getting documentation handled quickly and efficiently.

Jessica truly went above and beyond to make sure...I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and knowledgeable. She was always on her A game, whether it was answering questions, following up, or getting documentation handled quickly and efficiently.

Jessica truly went above and beyond to make sure I was taken care of every step of the way. Her professionalism, attention to detail, and commitment to finding the best solutions made the entire process smooth and stress free. If you’re considering Rocket Mortgage, I strongly suggest asking to work with Jessica. You will be glad you did.Read MoreRead Less
Rebekka Klugh
Jessica made the process of buying my first home so easy. Her attitude and joy truly shows she’s on your team. I would recommend her to any family and friends!
Brenda Taylor
She is the best of the best. Very professional, caring, understanding above and beyond her means
Michelle Stohr
Jessica is by far the best person I have worked with when buying a home. She is so dedicated to taking care of her clients and guides every single step of the way. She goes above and beyond to answer all questions no matter how small or big they are. Not only that but the way she communicates with my realtor matches that same energy she gives clients. She makes me feel like I’m calling a friend. I...Jessica is by far the best person I have worked with when buying a home. She is so dedicated to taking care of her clients and guides every single step of the way. She goes above and beyond to answer all questions no matter how small or big they are. Not only that but the way she communicates with my realtor matches that same energy she gives clients. She makes me feel like I’m calling a friend. I absolutely adore her and can’t say enough positive things about her. Thank you so so much for everything ❤️Read MoreRead Less