John Schindel

NMLS 2059364

Executive Loan Officer I

John's Reviews

Leisa Liebenow
I was disappointed with our experience with Rocket Mortgage and would not recommend them based on how our closing was handled.

Due to poor communication and delays involving someone in the Chicago office, we missed our scheduled signing by two days. John’s team worked to have everything prepared and sent over on Sunday night so the East Coast team would receive it first thing Monday morning, yet ...I was disappointed with our experience with Rocket Mortgage and would not recommend them based on how our closing was handled.

Due to poor communication and delays involving someone in the Chicago office, we missed our scheduled signing by two days. John’s team worked to have everything prepared and sent over on Sunday night so the East Coast team would receive it first thing Monday morning, yet the signing was still delayed with very little explanation, despite the urgency of the situation.

Throughout the process, Rocket Mortgage was persistent when requesting paperwork from us, but that same sense of urgency did not seem to apply when action was needed on their end. Whether the issue was with John’s team or another department, the lack of communication and follow-through left us with a very negative impression.Read MoreRead Less
John Schindel
Reply from John Schindel:

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the poor experience you encountered throughout the process, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing clients with better expectations. We will internally review your loan for ...Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the poor experience you encountered throughout the process, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing clients with better expectations. We will internally review your loan for potential areas of improvement. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Brandy Lawrence
John helped me be able to get the FHA loan but helping my boyfriend build a credit score quick so we could get approved for the loan. He was always helpful. And I appreciate that I was able to do a rate buy down to get a good interest rate and APR. He was always nice and helpful. The process was long and hard, but having help made that process easier, and I was able to close on my home in 35 days....John helped me be able to get the FHA loan but helping my boyfriend build a credit score quick so we could get approved for the loan. He was always helpful. And I appreciate that I was able to do a rate buy down to get a good interest rate and APR. He was always nice and helpful. The process was long and hard, but having help made that process easier, and I was able to close on my home in 35 days. Plus, I liked the lenders credit for going through rocket mortgage with Redfin.Read MoreRead Less
Kate Dolan
I spoke with a few lenders and chose to work with John because he was so kind, knowledgeable, and quick to respond to all my questions. I am a first time home buyer and John helped me through the process and was genuinely happy for us when we found our home. He also helped us get the best rate. I highly recommend working with John!
Jennae Van Elswyk
I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, answer all our questions, and make us feel completely at ease throughout the entire process.
His knowledge of the loan options and the market was impressive; he guided us toward the best solution for our ...I recently worked with John as our loan officer, and I can’t recommend him highly enough! From the very first conversation, John was incredibly personable—he took the time to listen to our needs, answer all our questions, and make us feel completely at ease throughout the entire process.
His knowledge of the loan options and the market was impressive; he guided us toward the best solution for our situation without ever pushing unnecessary products. What truly stood out was how fast John responded—whether it was late in the evening or over the weekend, he was always quick to reply with clear, helpful information.
Thanks to John’s expertise and responsiveness, our loan closed smoothly and ahead of schedule. If you’re looking for a loan officer who combines professionalism with genuine care, John is your guy!Read MoreRead Less
Richard Baum
John was very professional and responsive. Easy to work with and has a good team.
Tiina Aug
John worked hard to find creative solutions for my financing needs. He's a great guy to work with!