Carter Alhadad

Detroit, MI

NMLS 2809761

Banker

Carter's Reviews

Vernon Kelly
I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over the process. Had it not been for her I would have likely gone with another mortgage company. Carter gets three stars because I have to give him credit for getting me through the initial phase of the ...I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over the process. Had it not been for her I would have likely gone with another mortgage company. Carter gets three stars because I have to give him credit for getting me through the initial phase of the process but he needs to be more respectful to clients and listen to them instead of telling them what to do and acting immaturely. Customers aren't all right but if you want to gain someone's trust you must show them you want to help THEM not yourself.Read MoreRead Less
Carter Alhadad
Reply from Carter Alhadad:

Dear Vernon,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...
Dear Vernon,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.
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