Katlyn Hughes

NMLS 2057175

Executive Banker

Katlyn's Reviews

Ruth Rauch
Kaylyn provided excellent service to us for our refi. We highly recommend her!
Laurie Fenton Yeagley
We recently secured a home equity loan from Rocket Mortgage. While we were in the early phases of determining which company we would use for our financing, I was on the Rocket Mortgage website, a chat box popped up. I mistakenly assumed it would be a bot of some kind, but I soon realized I was actually chatting with a live banker, not an AI generated script. That banker was Katlyn Hughes. We ...We recently secured a home equity loan from Rocket Mortgage. While we were in the early phases of determining which company we would use for our financing, I was on the Rocket Mortgage website, a chat box popped up. I mistakenly assumed it would be a bot of some kind, but I soon realized I was actually chatting with a live banker, not an AI generated script. That banker was Katlyn Hughes. We arranged to speak on the phone a few days after our initial interaction on the website. I liked Katlyn immediately. She was warm, friendly, and professional. There were no questions she could not answer, and her guidance throughout the process of obtaining our loan was a welcome surprise. The timelines Katlyn set forth were met every time, and she never made us feel like we were inconveniencing her when I would text or call her with additional questions. Although Katlyn became our banker by chance, she will be our banker of choice going forward. She definitely made what could have been a very daunting process an easy, uncomplicated one. Thank you, Katlyn!Read MoreRead Less
Anthony N
Katlyn was great. She answered all my questions and kept me informed throughout the process.
Max Burch
Katlyn guided us through the digital process. She had patience and made instructions understandable for “seniors”. She was informative, positive, friendly and always quick to respond. A true professional!! We highly recommend Katlyn!
Phyllis Rorer
Katlyn, Was so helpful, She was always patient with me, Believe me I needed it, not too computer Savvy.
Very knowledgeable and Sweet Woman.
Danh Tran
Katlyn has a great knowledge about the mortgage loan, she is very friendly, professional in your work. she did a quick good job. I would recommend her.
Cecilia Chavezz
Katlyn is very professional and knowledgeable in this field of Home loan products and walked my husband and me through the loan process quickly and easy-to-understand. She was there to answer any questions we had and we had many. It was our pleasure to have her as our Representative. Great job Katlyn and thank you.
Alfonso and Cecilia Chavez
Alexander Bouas
Katlyn was very knowledgeable and professional when dealing with a challenging customer (me!). She responded in a timely and competitive fashion battling quotes with Loan Depot and Navy Federal. Thank you for sticking it out.
Princess Mimi
Katlyn is great! I loved working with her, she got me a great deal on a home refinance loan and she did a great job explaining everything to me and answering all of my questions. She’s very professional and easy to talk to. I would recommend her to anyone.
Mildred Rathbun
Katlyn did an exceptional job. She made the transaction easier than I ever expected. She was prompt and available any time I had a question and was always able to put me at ease. In my book she is A number one at her job.