Lacy Miller

Cleveland, OH

NMLS 2272692

Senior Banker

Lacy's Reviews

Terry Beshearse
Lacy Miller is the BEST!!! She always responded quickly to my texts and calls and was always willing to help with whatever questions that I had and was very knowledgeable!! It has been an absolute pleasure dealing with her.
Robert Hayes
I found Lacy to be very knowledgeable and professional. She walked me through every step of refinancing my home. She maintained a friendly demeanor throughout my transaction. Thanks to Lacy, this experience was pleasant.
Mark Owens
Quick and easy process - 20 days from first contact to talk about rates to closing at my dining room table. Lacy was readily available and quick to respond. The tech was flawless so it was easy to get the documents needed for approval uploaded.
Lacie Chavez
Lacy was amazing. It was our first interaction with Rocket and our first time refinancing. She was helpful, made the process quick, easy, and straightforward. She went out of her way to make herself available even though we are in different time zones.
Shawn Brown
Lacy Miller was the absolute best throughout the mortgage process. She answered questions before I asked, and her dedication was steadfast and unwavering. I will definitely be working with her AGAIN.
Kim Perruccio
Lacy was wonderful through the whole process! She is so knowledgeable and handled all my questions (and I had a lot!) every step of the way! She is a sweetheart and I am lucky to have had her handle my refinance. I would recommend her to anyone!
Heather Augustine
Lacy was absolutely AMAZING in all aspects. She was patient, responded quickly, and always answered questions thoroughly. Thank you for a great experience! 🩷
Marlon Hill
Lacy was awesome through the whole process. No matter time of the day. She will call back and take care of my concern with joy. She made it stress free all the way. Thank you
Shalese Minnifield
Lacy was amazing!!!!! She was there day and night I really appreciated that!!!! She was always cheerful and friendly!!!!! Thanks again for everything Lacy!!!!!!
Josephus Willis II
Lacy and her team are absolutely the best. I didn’t have a straight forward loan process because of Hurricane Helene, but Lacy made it the best I ever had. She called and texted to verify I was ok before she even thought about the house. She gave great advice on what to do after the storm impacted my home. No issue was too small for her involvement or too big for her and her team to overcome ...Lacy and her team are absolutely the best. I didn’t have a straight forward loan process because of Hurricane Helene, but Lacy made it the best I ever had. She called and texted to verify I was ok before she even thought about the house. She gave great advice on what to do after the storm impacted my home. No issue was too small for her involvement or too big for her and her team to overcome to get me all the way through the finish line. I’ll gladly recommend Lacy to any and everyone!Read MoreRead Less