Lizeth Martinez Mendez

Phoenix, AZ

NMLS 2631060

Banker

Lizeth's Reviews

Richard Gordineer III
I found Lizeth to be a very competent and capable professional who was there on every step of our refi. Any time I had a question or concern if she was not able to pick up the phone, I left a message and she promptly got back to me. I have unfortunately had some not so good experiences with other lenders in the past but Lizeth and the rest of her Rocket Mortgage team made our experience a ...I found Lizeth to be a very competent and capable professional who was there on every step of our refi. Any time I had a question or concern if she was not able to pick up the phone, I left a message and she promptly got back to me. I have unfortunately had some not so good experiences with other lenders in the past but Lizeth and the rest of her Rocket Mortgage team made our experience a pleasure. Would highly recommend them for all your home financing needs!!!Read MoreRead Less
Nathan Berube
Lizeth failed to follow through or even follow up for that matter. I attempted to reach out on a few occasions both by email and phone with no luck. But suddenly I received a letter in the mail stating I had been denied for my inquiry and in the letter the information used for my profile was incorrect. Not only that I had not provided said information which is very concerning.
Lizeth Martinez Mendez
Reply from Lizeth Martinez Mendez:

Dear Nathan,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding.

Nathan Berube
Lizeth failed to follow through or even follow up for that matter. I attempted to reach out on a few occasions both by email and phone with no luck. But suddenly I received a letter in the mail stating I had been denied for my inquiry and in the letter the information used for my profile was incorrect. Not only that I had not provided said information which is very concerning.
Ron Pallick
Lizeth did a wonderful and professional job. She covered the financial points I had inquiries about and was available to meet my schedule. I recommend her highly. I also recommend Rocket Mortgage as well as they did a great job in closing my loan on time and per the terms revealed during the process.
Jack Dishman
Liz was fabulous to work with. Very professional and knew her stuff.
She was always available for any questions/concerns and made the entire process of refinancing a breeze.