Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Matt Mendiola
Don’t waste your time searching or shopping. Mack and Rocket Mortgage will take care of you. Mack was available by text and even at night if you had questions. His explanation of the process was simple and straight forwards. Facts not fluff. He is quick and ready to serve you. I wish I didn’t waste credit points being jerked by other lenders and read a review like this and just went for it.
Ya-Ling Chen Townsend
Mack is really professional and responsive during the process. He is also really patience to explain everything to us, especially we are first time home buyer with no prior knowledge of the loan process. He definitely made the process less stressful by working with us every step away. I would give him 7 starts if that was the option. Highly recommend everyone work with him.
Larry Demolet Real Estate Professional
Very professional very organized and always called back. The whole experience was really nice.
Jennifer Morelli
Great communicator. Explained things to this first time buyer in a way I could easily understand. Great to do business with. A++ service!
Mike Palmer
We just closed on our first home. Mack was with us from day one and made sure we had a great experience with Rocket Mortgage. From the day he said we were pre approved he made sure to stay in touch and kept us informed. Mack deserves 10 stars!!!
Jason Jackson
Mack did a great job. I feel like he worked hard to help us get the home we really wanted . He also was timely with updates to our to do lists and answered all the questions I had. I appreciated working with him and would recommend his service to others. Thank you Mack....The Jackson's.
Troy Moore
Mack did a great job helping me with my home loan. It was fast and easy and I would recommend him as well as Rocket Mortgage to any home buyers.
Andręå Tørrëš
My experience with Mack was just incredible. As a first time home buyer and not knowing much of how everything worked, he was very patient with me. He would answer all my questions that same day. I could call him any day without a problem. Overall he was just great to work with. I would highly recommend Mack!
Rich Tirado Real Estate Professional
Mack was great to work with. He usually returned your messages within a day and if he didn't have the answer he would find it for you vs. making it up. Defitnitly would work with him again.
Laura Gooch
I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, ...I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, and I tested him frequently, he was always there.
Thank you mack for making this a pleasant experience, I don't think this would have happened without your help. We will definitely be doing business again.
I am giving Mack 5 stars, but he deserve 15 for his work in this endeavor.
Read MoreRead Less