Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Jennifer Morelli
Great communicator. Explained things to this first time buyer in a way I could easily understand. Great to do business with. A++ service!
Mike Palmer
We just closed on our first home. Mack was with us from day one and made sure we had a great experience with Rocket Mortgage. From the day he said we were pre approved he made sure to stay in touch and kept us informed. Mack deserves 10 stars!!!
Jason Jackson
Mack did a great job. I feel like he worked hard to help us get the home we really wanted . He also was timely with updates to our to do lists and answered all the questions I had. I appreciated working with him and would recommend his service to others. Thank you Mack....The Jackson's.
Troy Moore
Mack did a great job helping me with my home loan. It was fast and easy and I would recommend him as well as Rocket Mortgage to any home buyers.
Andręå Tørrëš
My experience with Mack was just incredible. As a first time home buyer and not knowing much of how everything worked, he was very patient with me. He would answer all my questions that same day. I could call him any day without a problem. Overall he was just great to work with. I would highly recommend Mack!
Rich Tirado Real Estate Professional
Mack was great to work with. He usually returned your messages within a day and if he didn't have the answer he would find it for you vs. making it up. Defitnitly would work with him again.
Laura Gooch
I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, ...I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, and I tested him frequently, he was always there.
Thank you mack for making this a pleasant experience, I don't think this would have happened without your help. We will definitely be doing business again.
I am giving Mack 5 stars, but he deserve 15 for his work in this endeavor.
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Vickie Thompson
I found Mack to be very friendly and informative. Professional,courteous and knowledgeable. He was always quick to return calls and give answers to questions asked. Willing to go the extra mile to make sure the process is as easy ans pleasant as possible.
Drek Vance
Mack was extremely friendly, knowledgeable and professional. I think his greatest trait was that working with him felt like working with another human being, rather than some kind of mortgage robot. He was always quick to respond, and made my first home purchase very easy. Thanks again Mack!
Stanley Colimon
Mack is an extremely knowledgeable and enthusiastic loan officer. He made us feel comfortable throughout the entire process and remained completely transparent. He was easy to work with and seemed to be available anytime we needed him day or night. I highly recommended requesting Mack as your loan officer! Thank you Mack!